Operating environment: brand and model: redmi note 8 pro, system version: miui12 20.12.9, software version: JD V9 3.3。
JD needs to open the JD app to return goods for more than 7 days, click the "my" icon in the lower right corner, then click the "customer service" icon, and then click the "return / after-sales" icon under the self-service to find the commodity order to return, and then click the "apply for after-sales" in the lower right corner.
Steps for JD to return goods over 7 days
1. JD needs to open the JD app to return goods after more than 7 days and click the "my" icon in the lower right corner of the home page.
2. Then find and click the "customer service" option on my page.
3. After entering the customer service page, click the "return / after-sales" icon under the self-service.
4. Finally, select the commodity order to be returned, click the "apply for after-sales" option at the bottom right, and complete the return according to the prompt. （JingDongChaoGuo7TianZenMeTuiHuo）