Original title: State Post Office: express delivery will reach 2.8 billion during the peak period of "double 11"
4hw.org at 10:00 a.m. on November 5, deputy director Bian Zuodong of the market supervision department of the State Post Office accepted an online interview with the State Post Office on "insisting on quality priority and doing a good job of service guarantee in the peak season of 2019".
Asked about the volume of express business this year, Bian Zuodong said that after multiple rounds of docking with major e-commerce platforms and a thorough investigation of the handling capacity of express enterprises, it is expected that the peak of the "double 11" peak season this year will last from November 11 to 18. During the peak period, the volume of mail and express business handled by the whole industry will reach 2.8 billion. Among them, the maximum daily processing capacity may reach 520 million pieces, three times of the daily processing capacity (174 million pieces) since the second quarter. During the peak period, the daily average processing capacity will reach 350 million pieces, more than twice the daily processing capacity.
So under the background of such high business volume, what challenges will be faced by peak season security work?
In general, Bian said, under the running in of nine consecutive peak seasons of express business, the whole industry has formed a relatively mature security mechanism, and has achieved good results in basic capacity investment, science and technology application, social support and other aspects, and the ability and confidence to cope with the peak has been enhanced. However, in this year's "double 11" peak season, there are some new situations and problems, the end pressure is more prominent, the green packaging governance is widely concerned, the international sector is facing uncertainty, and the security situation is more severe. It can be said that there is a lot of pressure to do a good job in peak season security.
First, the end pressure of express delivery is very prominent. With the rapid development of the industry, the front-end processing capacity continues to improve, but the express terminal service capacity has not achieved enough matching growth. During the peak season, the supply of terminal personnel caused by difficult and expensive recruitment will be the most prominent problem. The polarization between the headquarters and the franchise outlets is more prominent, and the price war or the reduction of the terminal payment further reduces the terminal living space. "This year, we organized to clean up and rectify the illegal charges of express terminal services. But in order to achieve the ultimate goal, we need to protect the long-term development interests of the end. On the whole, the terminal is still very fragile, and the stability needs to be strengthened. '
The second is that the problem of express packaging has been widely concerned. At the same time of high business volume in the peak season of "double 11", express packages are also increasing. Only through the joint efforts of delivery enterprises, e-commerce platforms and consumers, and further in the aspects of green packaging, reduction and recyclability, can we build a green and environmental "double 11".
Third, the international business sector needs more attention. With the popularization of mobile Internet and the rise of global consumption concept, the demand of users for cross-border e-commerce continues to increase, and the scale of overseas users continues to expand. At present, the major cross-border e-commerce platforms are in the process of formulating promotion plans, increasing promotion efforts, and actively preparing goods for the "double 11". It is expected that the cross-border business volume will show a jump growth in the peak season. In terms of cross-border business, the capacity preparation of the industry needs to be strengthened. In addition, UPU has just passed the international terminal fee reform plan, which will have a profound impact on the development of cross-border delivery business.
Fourth, the security situation of delivery is still grim. Since this year, the whole industry has been stable on the whole, but there are still some outstanding problems. Industrial casualties, terrorism and violence related cases still occur. During the peak season, when the business volume doubles, the security risks are also multiplying. The drivers of express vehicles are fatigued to drive, the distribution personnel and couriers are fatigued to work or operate irregularly, which is very easy to cause casualties. At the same time, the external environment also brings new challenges to the industry safety supervision. Therefore, we need to remind the whole industry to overcome the idea of numbness and carelessness, and always tighten the string of safety.