Today is 315, which is the key day of consumer protection. What industry insiders will be revealed in this year's 315 party? Let's make a prediction in advance. It's unfortunate and fortunate. Since 1991, the March 15 Gala has lasted for 28 consecutive years. The party is held every year, and the problem of exposure varies from year to year.
Over the years, the large and small enterprises exposed at the 3.15 party have involved in the Internet, technology, automobile, food, medical care, education and other fields. Every year, the enterprises that are "shot" will also attract the attention of consumers and law enforcement departments.
In the past 3.15 party, which industries are on the list more frequently? In recent years, which industries are new members of the black list?
Guoshi through train hereby combs the enterprises listed in the March 15 Gala in the past decade, from which we can see the 'secret' behind the gala.
High food safety
At the annual 3.15 party, the public's food, clothing, use, transportation and other aspects are intensively examined, and the food safety issues that people are most concerned about are the food safety issues they are exposed to every day.
From March 15, 2009 to March 15, 2018, the dark scenes of the food industry were repeatedly exposed. Especially in 2014, there was a peak of exposure. Among the nine enterprises that were exposed in that year, the enterprises involved in food safety accounted for one third.
Earlier in 2012, McDonald's nonstandard food production was exposed at the 3.15 party, and the veil of "quality and reputation first" of multinational food giants was torn off. At the same time, Carrefour supermarket, which sells expired fresh meat products, was also exposed.
It is worth mentioning that after the peak of exposure in 2014, although food safety will be mentioned in the subsequent annual party, the number of cases exposed is significantly reduced.
Wan Zhe, chief economist of China Gold Group, told the through train reporter of China news agency that when the chaos in a certain industry is exposed intensively, it will inevitably promote the industry's stricter supervision and higher standards, and then there will be fewer and fewer violations.
'This is exactly the original intention of the 3.15 party. The purpose of exposure is to make these industries better and better, not just to expose them. 'Wan said.
Aiming at the Internet
With the increasing penetration of the Internet in various industries, consumers pay more and more attention to Internet products, and Internet enterprises have become the targets of frequent roll call in recent years.
Before the party on March 15, 2015, Shi Yadong, the chief director of the party, said in an interview with the media that the Internet industry with "stupid people, lots of money and no one to manage" will be the focus of attention.
But in fact, it was the automobile industry that took on the main "gunfire" in that year. On the contrary, it was the 3.15 party in 2016, which focused on the Internet enterprises. Five of the six typical cases exposed in 2016 came from the Internet, including online ordering platform "hungry" and used car online trading platform "Che Yi Pai".
At the party on March 15, 2018, the deposit of bike sharing was concerned, and cool cycling was included in the list. At that time, some consumers yelled: "cool cycling deposit can not be refunded, equivalent to public!"
Internet companies are frequently named, Wan zhe believes that this is mainly because the Internet as an emerging industry, its regulatory system is not mature; on the other hand, the public is generally concerned about new things, the extensive supervision of public opinion makes the industry's problems more exposed.
In Wan Zhe's view, the exposure of the Internet industry chaos actually gives a reform direction to the supervision. In the era of new technology, it is worth thinking about how to make the road of supervision more stable and better.
Auto industry is focused
In 2018, Volkswagen Touareg engine was flooded; in 2015, Dongfeng Nissan and other 4S stores made huge profits due to minor diseases and overhaul; in addition, Jaguar Land Rover's Gearbox defects; in 2014, Haima's fuel consumption was faked; in 2013, Volkswagen's double clutch transmission security risks; in 2012, Chrysler's 4S stores falsely reported the configuration & hellip; & hellip;
No more than two years apart, the 3.15 party will expose the relevant cases of the automobile industry, and comprehensively consider the product defects and peripheral services.
Cui Dongshu, Secretary General of the National Joint Conference on passenger car market information, told reporters that the reason why the automobile industry has been exposed many times is that cars belong to high-end consumer goods, and consumers have higher value perception and requirements for cars, so they have more complaints; In addition, China's automobile industry is still in the development stage, and many products are relatively immature, so the problems are more concentrated.
Frequent roll call of information security
In the past decade, in the cases exposed at the 3.15 party and consumer warning, "personal privacy" and "information security" have become high-frequency words.
Guoshi through train found that in addition to 2010, 2011 and 2016, the other seven years mentioned the leakage of personal information or privacy to varying degrees.
For example, in 2009, China Mobile made huge profits by selling user information; in 2012, China Telecom and CMB ICBC sold customer personal information; in 2013, Netease was exposed to collect user privacy illegally; and in 2014, Datang Telecom's Gaohong shares were exposed to divulge personal privacy & hellip; & hellip;
According to the police, there are two main sources of large-scale personal information leakage: one is hacker attacks, and the other is enterprises, units or platforms holding a large amount of personal information.
Xu jianzhuo, director of the network technology research and development center of the Ministry of public security, pointed out that at present, the most harmful industries to citizens' personal information leakage are banking, industry and commerce, telecommunications, express delivery, securities, e-commerce and other industries. These industries have a lot of personal information, and internal personnel are more likely to disclose data.
Secrets of amazing data
The 3.15 party also paid close attention to the Internet black products such as orders and volumes.
On March 15, 2016, aiming at the e-commerce platform, the party exposed two cases: "only 1000 yuan for good reputation, online shopping still needs to shine the eye" and "reveal the secrets of crazy brushing Empire".
In the past two years, the problem of data fraud has been exposed by the media for many times, especially the star's traffic data fraud is everywhere. Data fraud has become a 'black industry'.
At present, the scale of Internet black production is huge. Data show that in 2017, China's black industry employed more than 1.5 million people, with an annual output value of 100 billion yuan.
Zhu Wei, deputy director of the communication law research center of China University of political science and law, said: "there is no best answer at present. "But Liu Xingliang, President of DCCI Internet Research Institute and Internet expert, has a clear attitude towards this. He thinks that 'the best way is to impose heavy punishment'.
In addition to the above areas, there are also chaos in the technology, medical and other industries to varying degrees, and Internet rumors are also one of the topics of concern at the 3.15 party.
The theme of this year's 3.15 party is "credit makes consumers feel more at ease". It seems that it is not the most important thing to see which enterprises are on the black list two days later. We are more concerned about whether those enterprises that have been exposed have really solved the problem under the wide attention of the society.