The double 11 festival of e-commerce is just over, and a competition between express delivery is quietly unfolding. This year, the number of orders and express delivery reached 1.352 billion. Faced with such a huge number, express delivery companies have made their best achievements with actions. Now, the top ten express delivery rankings in 2018 are newly released! Let's take a look at the 2018 comprehensive evaluation of express industry.
Nandu big data Research Institute released the survey list of service satisfaction of Guangzhou express industry 2018, ranking ten more active express companies in Guangzhou, with Shunfeng and Debang both ranking first.
In terms of data, deppon logistics has the second complaint rate. At the same time, it can be seen indirectly that at present, the after-sales service level of a series of express companies with four connections and one destination is getting higher and higher.
From the perspective of ten express delivery companies in the figure, in addition to the highest average complaint rate of home delivery, we can see that the four connections and one arrival express company is relatively stable, and the complaint rate of SF, as the leader of express delivery, ranks the third from the bottom. From the Perspective of satisfaction survey, SF is the first. It can be seen that although SF is fast in efficiency, its service has started to decline. What's worth seeing here is the new Jin Debang logistics, which ranks second at present. However, in terms of the appeal rate, it is only second to Yunda, and in general, Debang express directly forces Shunfeng.
From the perspective of freight, four connections and one arrival are relatively close to the people, and express every day after that. In the end, the price of SF is higher than the top. Although Shunfeng is efficient, it does not have an advantage in terms of freight, and Postal EMS Debang now has the same speed, especially Debang, which is a relatively balanced price express company among the ten express companies. The speed efficiency is no less than that of Shunfeng.
In fact, after the double 11 Festival, careful people have seen that the service level and speed of the express industry are improving comprehensively. It is worth mentioning that there are no problems such as stock explosion and missing items after the previous double 11 Festival. In a detailed view, although Shunfeng logistics as the industry leader, but according to the current development speed, the latter Debang logistics still narrowed the gap a lot. What do you think of the published ranking?