At that time, the emergence of the function of "alternate ticket purchase" will certainly cause a great blow to the ticket grabbing software in the current market. So is it more convenient and convenient to use the alternate ticketing software than the scalper ticketing software? This news is undoubtedly a huge blow to the scalpers.
Recently, Shan Xinghua, a technical leader in the research and development of China railway ticket sales and reservation system, revealed that her team's' alternate ticket purchase 'function will go online during the Spring Festival 2019, when ticket grabbing will be alleviated again. According to the introduction, after the "standby ticket purchase" function is online, when the passenger encounters the situation that the ticket is sold out, the 12306 system will automatically purchase the ticket for him / her after registering the ticket purchase information on the 12306 platform and paying the pre purchase fund, if there are refunds and surplus tickets, regardless of the speed or success rate of the ticket purchase, the system will take the lead in the ticket grabbing software.
It is believed that most people have experienced the pain of "robbing" train tickets during the Spring Festival. When the tickets for the desired train are sold out, many people will place their hopes on waiting for the return ticket to 'pick up the missing'. However, because we don't know when someone will refund tickets, many people often stay in front of the computer or mobile phone for a long time, constantly refreshing the page, for fear of missing the opportunity. It's time-consuming and laborious. Even if there is a refund, it's not necessarily possible to get it. Because other people have good internet speed or use ticket grabbing software, they may get the first chance, and they may not work.
This dilemma is expected to become a history after the 'alternate ticket purchase' system goes online next spring festival. After the registration information of 12306 platform is paid, we can become 'standby passengers'. Once there are refunds and surplus tickets, the system can make up for them one by one according to the standby time, and automatically allocate tickets to the standby passengers. This function can be said to be very user-friendly. With the automatic backup in the background, passengers no longer have to use computers to grab tickets manually with mobile phones, which greatly saves time and energy, and also saves resources for the society.
At the same time, the "alternate ticket purchase" system is expected to effectively solve the problem of information asymmetry between the ticket platform and passengers' demands. In the past, due to the uncertainty of ticket refunding and purchase, there was often the embarrassment that no one returned the ticket when someone waited for the ticket, and no one bought the ticket when someone returned the ticket. "Standby ticket purchase" can fully avoid the seat waste caused by temporary refund, maximize the train capacity, and make passengers walk well.
The 'alternate ticket buying' system is also very helpful to prevent and combat scalpers. After the implementation of real name system for ticket purchase, "second to second" has become the "trump card" of scalpers. First, they use the ticket grabbing software to hoard a large number of hot line tickets, and then return them when someone comes to buy them, and then use the identity information of the buyer to retrieve them in an instant. Some scalpers proudly said: 'our plug-in program can find a refund within 0.1 seconds, and ordinary passengers can't have a chance to get tickets at all'. After the "standby ticket purchase" system goes online, the ticket grabbing artifact of scalpers will fail, because once there is a refund, the 12306 platform will automatically purchase tickets for the standby passengers, and will not give scalpers the opportunity to return and rob themselves at all. This method can effectively prevent cheating in disguised form by taking advantage of technical advantages, guarantee the fair opportunity of ticket purchasers and maintain the normal order of ticket purchase.
"Waiting for tickets" is a small step and human service is a big step. Since the 12306 platform was launched in 2012, it has been criticized and questioned. The R & D team has carefully studied the needs and habits of passengers, continuously realized the system optimization and upgrading, and promoted the continuous improvement of user experience, with fewer and fewer questions. Take "standby ticket purchase" as an example. Some airlines have launched similar services before, but for the 12306 platform with more than 400 million registered users and more than 13 million tickets sold on peak days, the difficulty of function research and development can be imagined. However, in order to alleviate the phenomenon of ticket grabbing and facilitate passengers to purchase tickets, through the unremitting efforts of the R & D team, the "alternate ticket buying" has finally become a reality from the vision, which is enough to be gratifying.
In the past, there were a large number of people in the ticket office of the railway station, and there were long lines in the ticket agency. Now, sitting at home, you can purchase tickets by clicking the mouse. From the computer end to the mobile phone end, from the paper ticket to the electronic ticket and the entry of face and ID card, from the online ticket purchase to the synchronization of ticket purchase and order 'take out', from the continuous transfer, EMU seat selection and other new self-service functions, To provide more humanized services for passengers to purchase tickets, the pace of infrastructure optimization, technical means progress and service level improvement in the railway sector has never stopped. It is expected that 12306 and the railway department will make continuous efforts to bring more convenience and surprises to people with continuously improved high-quality services, so as to make daily travel and spring transportation home smoothly.