When we buy things online, do we want to buy living things? For example, can we send pigeons by express delivery? In fact, there is a clear stipulation that express delivery is forbidden to send living things, but there are still many express delivery to send pets.
Express companies send living things, but they can't stop it
Selling pigeons online, pigeons were lost when they were sent by express, the seller expressed dissatisfaction with the 200 yuan compensation given by the express company. According to the reporter's inquiry, according to the detailed rules for the implementation of the postal law of the people's Republic of China, live animals are forbidden to be sent, but many couriers still send live animals in violation of regulations.
Online pet shopping is mostly sent by express
Mr. Chen's online shop mainly sells live pigeons. Recently, Mr. Chen and Shentong express had a lot of trouble because the pigeons were lost in transit. Chen told reporters that after the pigeons were lost, Shentong was only willing to compensate 200 yuan. 'pigeons are worth 1000 yuan in all. It's impossible to say 200 yuan. 'when the express company's staff handed over 200 yuan of compensation, Mr. Chen immediately expressed dissatisfaction. But the staff replied that the original pigeon was a violation of the delivery, and it would be nice to pay 200 yuan.
Mr. Chen said he also knew that express companies had clear rules about not being able to send live animals. When he sent it for the first time, he made it clear that pigeons were being sent. After consulting with the leader, the courier showed that he could send them. In addition, Mr. Chen also had an oral agreement with the courier. If the pigeon died naturally during the transportation, Mr. Chen should bear the responsibility for the loss. If the pigeon was lost, perhaps due to the kneading of other goods, the courier company would compensate for the loss. 'those who do pet business on Taobao use express delivery to send living things, which we all do. 'Mr. Chen said.
The reporter consulted the customer service of many online stores on Taobao. In addition to the stores selling pet cats and dogs, other pets, such as rabbits, hamsters, pigeons, etc., have been shown by customer service that they can be sent by express delivery. If the phenomenon of pet death occurs during delivery, the Seller shall bear the result.
Some couriers sent living things in violation of regulations
Rule 33 of the detailed rules for the implementation of the postal law of China: stop the mailing or the storage of various living animals in the mail. For the articles that violate the rules of forbidden and restricted mailing, the postal enterprises or branches shall, according to their nature, variety and quantity, make the handling methods such as not to post, informing the sender to collect within the time limit, or handing over the relevant parts according to law.
The reporter called the customer service number of several express companies, and the other side indicated that the living things were illegal articles, which were not allowed to be sent according to the company's regulations. A courier customer service staff indicated that the reporter needs to negotiate with the outlet company to see if the living things can be sent. The reporter then inquired about a site of the company, and the other side made it clear that they could not send cats, dogs, pigeons and other living things. A postal courier told reporters that living things can not be sent, mainly because of two considerations: one is the fear of the death of living things in the process of sending, the other is the fear of living things infected with diseases.
However, not all couriers follow the company's rules. According to the phone call from Mr. Chen, the reporter contacted Mr. Zhu, who served as the site of Shentong for receiving and sending goods. Zhu explained that it is the clear rule of the company not to send living things, which will also be emphasized when training couriers. But there are still some couriers who take the risk of illegal delivery of living things. In the case of Mr. Chen, the courier Luo called him when he received and mailed them. 'I told him at that time that pigeons were illegal. If he insisted on making this list, he would bear the responsibility. 'said Mr Zhu.