For those who often go on business, do they often encounter the issue of ticket change? Can they still refund after the ticket change? How to calculate the time limit and handling fee of ticket return? Let's follow the editor to have a look.
Regulations on train ticket refund in 2018:
Train ticket refund service charge the new regulation of train ticket refund service charge implements echelon refund. Online refund service charge is the same as other refund methods.
1. No refund fee will be charged for ticket refunds more than 15 days (excluding) before driving.
2. If the ticket is more than 48 hours before the departure of the station, 5% of the ticket price will be charged at the time of ticket refund;
3. In case of more than 24 hours or less than 48 hours before driving, 10% of the fare refund fee shall be charged at the time of ticket refund;
4. If less than 24 hours before driving, 20% of the ticket price will be charged at the time of ticket refund.
According to the calculation of January 24, the first day of the Spring Festival this year, January 9 is the last day for full refund of train tickets on January 24. Next, Spring Festival train tickets have entered the full price refund deadline. The first three days of new year's Eve (February 4, 5 and 6) are the peak days of travel and the most tense days for train tickets. According to the rules of refund 15 days in advance and free of charge, these days' return tickets' will come in mid January. In other words, mid January is a good time to pick up the "return tickets" before the new year.
Spring Festival train tickets will usher in a 'refund tide'. If you haven't got the train tickets before, you can pay attention to 'return tickets'. According to the railway personage, between 10:00 and 11:00 every night, and between 7:00 and 8:00 in the morning, 12306 website will show some "return tickets", which is a time of high probability of ticket grabbing.
After submitting the refund application, return it to the original payment bank card within the time limit specified by the bank. 12306 refunds and refunds do not arrive at the account in time. In addition to calling the customer service center of 12306 railway customer service center to complain, passengers can also send e-mail to 12306@12306.cn to complain.
If the new ticket price is higher than the old ticket price, you only need to make up the ticket price without refund; if the new ticket price is lower than the old ticket price, you only need to pay the refund fee for the difference.
According to the industry forecast, many ticket hoarders will change or refund the tickets they have purchased from January 20 to February 3. A large number of refunds will return to the ticket system. If they haven't got the train tickets before, they can pay attention to "return tickets".
Place of train ticket refund
After the online booking of train tickets is successful, whether or not the tickets are exchanged for paper tickets, the ticket can be changed and refunded at the ticket window of the station. At present, the ticket can not be refunded at the agency.
1. Go to the ticket window with bank POS installed at the station before driving.
2. The following situations shall be handled as follows:
(1) if paper tickets have been exchanged, they can be handled at any station before the designated departure time.
(2) if the original of the second-generation ID card has been used to go through the formalities of entering the station for ticket checking but not taking the train, it shall be handled after the confirmation of the station.
(3) if the original of the second generation ID card has been used to go through the formalities of ticket check-in, but the passenger gets off in the middle of the journey due to injury, disease or carrier's responsibility, the passenger transport record issued by the conductor shall be used to go through the formalities of ticket refund in the next station.
3. Issue paper tickets after the change.
How long does online refund arrive?
After submitting the refund application, return it to the original payment bank card within the time limit specified by the bank. 12306 refunds and refunds do not arrive at the account in time. In addition to calling the customer service center of 12306 railway customer service center to complain, passengers can also send e-mail to 12306@12306.cn to complain.
12306 how to refund
According to the new regulations of train ticket refund, first of all, find the order after booking online.