Sihai network

Can guide dogs get on the subway when they meet the problem of mouth mask?

For many patients with eye disability, travel must rely on guide dogs. Can guide dogs get on the subway? What are the requirements for guide dogs to get on the subway? Let's learn about it together with Sihai network life editor!

Since the implementation of Beijing rail transit operation safety regulations on May 1, 2015, "guide dog into the subway" has obtained policy guarantee. However, on the afternoon of November 3, when Ms. Xu, a blind man, was preparing to take a bus at the Sunset Station of Jintai subway, she was stopped by the staff because she did not wear protective equipment for the guide dog according to the regulations, and then there was a dispute between the two sides. Beiqing news reporter interviewed many blind people using guide dogs in Beijing and found that when guide dogs were trained in the base and in their daily work at present, it was difficult to wear mouth masks and other protective equipment for a long time due to problems such as heat dissipation. Chinese guide dog Dalian training base staff said that although the guide dog users will be given mouth mask, but usually only for a short time during security check.

Ms Xu is with her guide dog

Event

Blind people and guide dogs refused to enter the subway

At about 17 o'clock on November 3, Ms. Xu, a blind man, came to Jintai Sunset Station of Beijing Metro Line 10 with a guide dog, and was ready to take the bus after changing her ticket from entrance a. Near the ticket exchange window, Ms. Xu was banned from taking the subway because she did not wear protective equipment for the guide dog.

Ms. Xu said that after failing to explain to the staff, the head of the subway station on duty came to communicate. Around 18:40, Ms. Xu's wife arrived, but the two sides still haven't reached an effective communication.

Ms. Xu said that later, she went to the subway duty room to wait with two friends, but until more than 22 o'clock, the problem remained unresolved, and Ms. Xu was not allowed to take the subway. At about 20 o'clock, Ms. Xu left the subway station and returned home.

statute

Guide dogs should wear personal protective equipment when entering the subway

According to the Beijing rail transit operation safety regulations officially implemented on May 1, 2015, the reporter of Beiqing daily found that when the visually handicapped enter the station with a guide dog, they should show their vision disability certificate and guide dog certificate, and the guide dog should wear a guide saddle and protective equipment to prevent injury. According to the metro, the protective equipment usually refers to the mouth mask.

However, Ms. Xu told Beiqing news that it is more difficult to realize the "protective equipment against injury" in the regulations in reality. Ms. Xu said that she adopted the guide dog in January this year and that 'the guide dog does not wear a mouth mask in training or daily use, because it will affect their normal work'. Chen Yan, a blind man, also said he did not wear a mouth mask when training guide dogs.

metro

We should consider the needs of those who are afraid of dogs and children

Beijing Youth Daily reporter learned from Beijing subway company that at the time of the incident, the guide dog carried by passengers did not wear protective equipment. According to the requirements of Beijing rail transit operation safety regulations, it is necessary to take a guide dog on the subway with a good certificate and protective equipment. The subway staff are strictly in accordance with the laws and regulations.

According to the regulations, the subway allows blind people to take guide dogs on board according to the regulations. 'the daily average passenger flow of the subway is in the tens of millions level, which is a means of transportation with large capacity. There are many passengers in the car, some of them are very afraid of dogs, especially those with children. We also need to consider the needs of these passengers, so we will require guide dogs to wear protective equipment. Subway staff can only carry out according to laws and regulations to protect the rights and interests of all passengers'.