Do you have the experience of returning train tickets online? Many passengers often order train tickets online for convenience. Because of travel reasons, they can't take the train according to time. They often choose to refund their tickets, but they don't know how long before online train ticket refund?
How long does online train ticket refund need to be advanced
If the user orders tickets online, the online operation of ticket refund can only be performed 2 hours before the train departs and without ticket collection. If the ticket has been collected, or the departure time of the train is less than 2 hours, the passenger is required to go to the window of the railway station with the original certificate used at the time of booking to handle the refund, and the agency cannot handle the refund. After booking tickets online, passengers can return their tickets at the refund window of the railway station, whether they have already taken them or not.
If the user orders tickets at the railway station: before the train starts, in special circumstances, he / she can return all the tickets and charge the refund fee within 2 hours after the train starts. Group passengers must go through the formalities 48 hours before driving. For those who purchase tickets online and do not exchange paper tickets, they can log in to the website for ticket refund no later than 2 hours before driving.
New regulations on train ticket refund and deduction
More than 48 hours before the train departs, the Ministry of Railways will charge 5% of your face value; between 24 and 48 hours before the train departs, the Ministry of Railways will charge 10% of your face value; within 24 hours before the train departs, the Ministry of Railways will charge 20% of your face value.