The emergence of bike sharing greatly facilitates our travel life, but what should we do if the bike is unlocked and driven away by others? If you forget to lock the bike and driven away by others, don't worry. You can solve it through customer service. Let's take a look at it in detail.
What to do if Moby bike is unlocked and driven away by others
If the car is ridden by others, don't panic at this time. Directly find customer service on wechat, or @ Mobai bike on Weibo. Customer service will help you locate the current car position. If the car is not used, customer service can help lock the car. If you are still riding, you need to locate and display that you can lock the car when you are not riding.
PS: in this case, 15 points will be deducted.
Introduction to the solution of Mobai bicycle forgetting to lock
If you forget to lock the car and the bike is still there, just go back and lock it. Of course, the cost will be deducted until the car is locked.
A little sister working in Moby bike told me that you and customer service said that after verification, you will get a refund