Hammer nut R1 exposed, camera scratched in large area, official response 'free replacement'
4hw.com.cn: hammer technology recently released a new generation of flagship cell phone nut R1, which is equipped with a 6.17-inch special-shaped full screen, a Xiaolong 845 processor, 6 / 8GB memory, a maximum of 1TB of body storage, 12 + 24 million pixel rear dual camera, 24 million pixel self timer camera, 18W fast charging and wireless fast charging, etc. the price is 3499-8848 yuan, which is the most powerful cell phone in the history of hammer technology. In addition, it can also combine TNT workstations to bring a new multi touch, voice interactive office experience, known as changing the PC in the next decade.
However, yesterday, some netizens revealed that in a few days of short use, the rear lens lens lens of new machine nut R1 had "scratched and worn". One stone arouses thousands of waves, and then a large number of netizens have said that their newly purchased mobile phones have encountered the phenomenon of "scratch and wear" of lenses.
At present, a large number of similar feedback posts will appear in the official community of hammer technology to search for keywords such as' lens' and 'lens', so the phenomenon of' scratch and wear 'of rear lens lens is not an example.
According to the official customer service response of hammer posted by netizens, the problem stems from the fact that the protective glass of nut R1 camera does not use sapphire, but Corning's third generation gorilla glass plus optical coating. The scratched one is the outer coating, not the inner glass.
Hammer customer service said that if you encounter this problem, you can replace the machine for free and send it back to hammer Beijing Technology headquarters.