4hw.com.cn: Kelong air conditioner is also a famous brand in China. Later, Kelong air conditioner was purchased by Hisense Group. Kelong continued to do the research and development of air conditioner and became one of Hisense's members. How many years does Kelong air conditioner guarantee? Under what circumstances can not warranty.
Kelong air conditioner warranty for several years
Kelong air conditioner is guaranteed for 3 years, main parts (compressors) for 5 years and remote control for 1 year. The specific warranty period is mainly based on the warranty card included in the product.
What can't be guaranteed
1. The air conditioner is damaged due to improper use, maintenance and storage of consumers.
2. If the air conditioner that Kelong electric designated special online shop is not in accordance with or repaired is damaged (if the air conditioner is in accordance with or disassembled by the consumer, no warranty repair will be carried out)
3. There will be no warranty without warranty certificate, valid invoice or valid purchase certificate.
4. The valid certificate and warranty repair certificate do not meet the requirements or there are traces of modification on them.
5. The damage caused by the earthquake, house collapse and other irresistible natural disasters, as well as the poor use environment of air conditioning is not covered by the warranty.
6. Processing products and air-conditioning products beyond the warranty period can not be information warranty service.
Kelong air conditioner is also well-known in China. Later, Kelong was purchased by Hisense Group and became one of Hisense's members. Then Kelong continued to do the research and development of air conditioner. How many years can Kelong air conditioner be guaranteed? Under what circumstances can it not be guaranteed.
How about Kelong air conditioner after sales
Kelong air conditioner's after-sales service is still very good. It will reply 24 hours a day. Kelong has been specialized in air conditioning for more than 30 years. Not only Kelong air conditioning, but also refrigerators, Hisense refrigerators, Hisense washing machines, etc. its air conditioning technology is relatively mature.
Why Kelon is also called Hisense
Because Hisense Group has acquired Kelong, Kelong is already a holding company under Hisense Group. Some advanced technologies can be shared, but there is a little difference.