On January 17, according to the pear video report, recently, Ms. Zhong complained to reporters that her son's academic performance began to decline sharply since she bought a tutoring machine for her son in junior high school.
It is reported that Ms. Zhong is from Ruijin, Jiangxi. In 2018, she bought a learning machine for her son who is studying in junior high school, hoping to improve her child's academic performance with the help of the learning machine, but the result made her silly: her son's performance not only did not improve as expected, but decreased sharply. According to Ms. Zhong, before buying the learning machine, the 120 point test paper can still get 90 points. Now it's only 20 points. It's difficult to go to high school.
What's more, Ms. Zhong was angry that she found that there were indecent contents and videos in the learning machine. Therefore, Ms. Zhong claimed 120000 yuan for children's three-year one-to-one tuition fee and spiritual loss fee from the learning machine.
The after-sales service personnel of the learning machine said that there was no problem with the learning machine and the software. The indecent content Ms. Zhong said was the links of some online novels sent by other users in the comments, not the problem of the software itself. The software Ms. Zhong said has also been taken off the shelf from the application center. For the 120000 yuan claimed by Ms. Zhong, the staff said it was unacceptable. They only agreed to buy back Ms. Zhong's learning machine in full and compensate Ms. zhong an additional 1000 yuan.
At present, the two sides are still negotiating.