Sihai network

IKEA travel cup provides full refund without shopping voucher

On January 15, IKEA China released the recall information on its website. The 'trolligtvis truleavis travel cup' sold by IKEA China was found to be an excessive carcinogen, and the product was recalled all over the world. In this regard, the relevant person in charge of IKEA China responded in an interview with the Beijing News: 'if customers have products within the scope of recall, they can return them to any IKEA mall. IKEA offers a full refund without shopping vouchers. "

Recall information shows that the test report recently received by IKEA shows that the migration amount of dibutyl phthalate (DBP) in the trolligtvis trulivis travel cup produced in India may exceed the specified limit, and phthalate is a carcinogen. Therefore, IKEA urges all customers who have purchased this product to stop using it as soon as possible. Meanwhile, IKEA stressed that for many years, IKEA has banned the use of phthalates in food contact products, so it stopped the sales of travel cups during the investigation period. The survey shows that the travel cup marked 'made in India' may be affected.

However, the Beijing News reporter checked IKEA China's official website and found that this travel cup is still on sale, with a price of 7.9 yuan. The relevant person in charge of IKEA China responded: "the official website set to remove the product yesterday. The system is a little delayed and will take effect soon."

It is worth noting that the quality of IKEA's products has always attracted much attention. Recently, IKEA's children's products have been unqualified twice in a row.

In December 2019, the quality sampling results of children's bedding products were publicized on the website of Beijing Municipal Bureau of market supervision and administration. 35 batches of products were found to be unqualified, including a djungelskog cushion of IKEA, which failed to pass the color fastness to dry friction. On January 6, 2020, the official website of Beijing Municipal Bureau of market supervision and administration released the publicity of the quality sampling inspection results of children's furniture products. The results showed that five batches of samples were unqualified, including one batch of okea children's desks and chairs, and the main unqualified items were warning signs.