The Spring Festival in 2020 is coming soon. All the friends who have been busy outside for a year will go home for the new year. No matter what they do, they are waiting for the notice of the Spring Festival holiday in 2020. Whether they do Taobao online business or offline business, it is necessary to write a Notice of the holiday of Taobao store to customers, arrange the specific time, and learn about it together. 1!
It is reported that the Spring Festival holiday in 2020 will be seven days from January 24, 2020 to January 30, 2020. There are two days of make-up on January 19 and February 1.
Notice of Taobao merchants' holiday in 2020 Spring Festival
1、 Specific holiday notice and arrangement
To dear old and new customers:
The Spring Festival is approaching. Our store only receives orders and does not deliver goods from XX, 2020 to XX, 2020. Normal delivery will resume on XX, XX. All our babies can be purchased and delivered. Please buy them yourself. Customers in urgent need during the Spring Festival should be careful!
Delivery status: normal delivery: XX-XX.
Order only, no delivery: XX-XX.
2、 About customer service
1. From XX / XX / 2020 to XX / XX / 2020, customer service mm went home for the new year. Relatives can shop by themselves! On the day when there is no customer service mm on duty, relatives take pictures of payment and send a mysterious gift.
2. Because the customer service partners go home to reunite with their relatives for the new year, our store is scheduled to suspend the customer service duty from XX to XX. If anyone wants to buy a baby during this period, please place an order independently. We apologize for the inconvenience caused to our relatives during this period.
3、 About express
1. Dear friends, the new year is approaching, and many express delivery companies are starting to only receive and not deliver. From now on, delivery has been stopped in remote areas. From XX, we have suspended delivery. Orders during the Chinese new year will be delivered in order on XX.
2. During the Spring Festival, our store delivers goods as usual and uses EMS postal express. Since express comrades also have to reunite with their relatives for the new year, the delivery speed will be slightly slower than usual. I hope relatives don't worry and wait patiently. Thank you for your cooperation and long live your understanding.
4、 About after sales
Due to the holiday during the Spring Festival, all after-sales problems (return, exchange, refund, etc.) are postponed to the eighth day of the ninth day after work. Please place an order carefully.
Thank you very much for your support and help this year. It is difficult to express XX's love for you in thousands of words!
Each Taobao store has its own time to stop shipping, that is, whether to send or not depends entirely on the Taobao seller. Some shops will not rest during the Chinese New Year. Some shops will take a holiday during the Chinese New Year. Generally, they will start working on the eighth day of the first month.
Shutdown time of express in 2020 Spring Festival
The shutdown time of express delivery is generally determined according to the national legal holidays. It is reported that the Spring Festival holiday in 2020 will be seven days from January 24, 2020 to January 30, 2020. There are two days of make-up on January 19 and February 1. According to the Spring Festival holiday time, we can also know the express holiday time. The following is an introduction to the shutdown time of express during the Spring Festival in 2020, which can be used for reference.
1. Yunda Express
According to the previous outage time, the final collection time of Yunda express in 2020 should be January 23, which is the last collection time, and January 31 is the earliest collection time after the Spring Festival.
2. Yuantong Express
The shutdown time of Yuantong express and Yuantong Express is: the Lunar New Year's Eve on January 24, 2020
The final collection time is January 23, 2020 (December 29)
Resume delivery time: January 31, 2020 (the seventh day of the Lunar New Year)
In addition, in remote areas such as Xinhai, Inner Mongolia and Tibet, the shutdown time is earlier. Please pay attention to make preparations for sending and receiving in advance.
3. Baishi Huitong
In 2020, Baishi will stop soliciting parts on January 23, 2020
The time for resuming delivery shall be the seventh day of the Lunar New Year and the normal work on January 31, 2020
4. China Express
For distant places, such as Jining, Liaoning, Tibet and Inner Mongolia, it is expected that the shutdown mode will be started around January 13, 2020, and the pick-up service will be completely stopped on January 23. The express will be received and sent normally on January 31. For details, please refer to the local time notice.
5. Shentong express
The shutdown of Shentong express should be January 23, 2020, and the resumption of express delivery should be January 31, 2020. Please refer to the local information.
6. The outage schedule of express companies: for example, FedEx, DHL, home express, deppon and daily express are almost the same. Of course, some express companies have also opened the service of non closing during the Spring Festival. For the purpose of guests, they are non-stop all year round, such as SF, EMS, postal, etc.