Starbucks employees refuse to serve, Starbucks apologizes and is full of desire for survival
According to the U.S.'ktla5 'TV station and' Fox News' on the 14th, on Thursday (the 12th), two riverside county police officers in California went to a local Starbucks to buy coffee and were refused service.
The next day, the riverside county police station 'defended their grievances' on twitter, saying it had contacted Starbucks to seek a solution to the' denial of service 'of the two police officers.
On the 13th, the Sheriff of riverside county found & middot; In an interview with local television, Bianco revealed more details: 'when they (police officers) came to Starbucks and asked if anyone could help them, they were laughed at. They were completely ignored by the clerk - obviously ignored. Other customers also noticed this.'
However, Bianco believes that the two police officers' handled the problem very well ', they left by themselves and went to other places to buy coffee. " I am very proud of them. "
Subsequently, Starbucks issued an apology statement on the matter: 'we have no excuse for the five minute incident in which two riverside county policemen were ignored on Thursday night. We are deeply sorry and have expressed our apologies to them. We take full responsibility for any intentional or unintentional disrespect for law enforcement, because we rely on law enforcement every day to ensure the safety of our communities and stores. "
'whether customers wear uniforms or not, they shouldn't have such an experience at Starbucks. When we investigate and take appropriate measures, the staff on duty that night will not be assigned any work. "
For Starbucks' statement, Bianco admitted that Starbucks had contacted the police to apologize.
"Starbucks firmly believes that they do not condone such behavior, which is good, and I don't believe they will do so, but don't ignore what has happened."
At the same time, he also said that the 'anti police culture' repeatedly displayed by Starbucks must be terminated.
In fact, this is not the first time Starbucks has' not dealt with 'with American police. In July this year, when six policemen were drinking coffee at the Tempe branch in Arizona, the clerk asked the police to leave because a customer said that the presence of the police made him feel unsafe.
There was a ferment of public opinion on social media, and labels such as' dump Starbucks' and 'resist Starbucks' gradually spread. Subsequently, Starbucks issued a public statement apologizing for the staff's behavior of expelling the police.
Last month, a Starbucks in Oklahoma printed the word "pig" on the hot chocolate ordered by the police. Under the pressure of public opinion, Starbucks not only issued two statements, but also fired the employees involved.