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What is the significance and role of launching e-ticket service in 45 stations?

The reporter learned from China Railway Shanghai Bureau Group Co., Ltd. that the Yangtze River Delta railway will gradually expand the application and implementation scope of e-ticket. The first batch of 45 stations such as Hefei South Railway Station will start the implementation and promotion of e-ticket application from today (12), and it is planned to cover all high-speed railway lines and EMU train stops by mid December.

From November 12 to mid December, China Railway Shanghai Bureau Group Co., Ltd. plans to promote the implementation of e-ticket for other high-speed rail lines and EMU train stops in the jurisdiction section, as well as the four new lines to be opened, namely, Zhengfu, shanghehang (North Section), Xuyan and Lianzhen (North Section). The first batch of 45 stations including Hefei South Railway Station, Nanjing South Railway Station and Hangzhou east railway station started the implementation and promotion of e-ticket application from November 12. For the subsequent phased promotion and implementation, please refer to the railway 12306 official website and station announcement.

According to relevant railway personnel, the implementation of e-ticket has opened up the service channels between the Internet and the station window, which is conducive to the implementation of non-interference services such as passenger self-service real name verification and self-service test ticket; With the original valid ID card used when purchasing tickets, passengers can quickly and self-help enter the station to check tickets and take the bus, reduce the link of queuing to pick up tickets, take less time to pass through the gate, and the traffic speed is significantly improved; Under special circumstances such as large-scale delay and shutdown of passenger trains, if passengers do not use cash to purchase tickets and do not take out reimbursement vouchers, tickets purchased from any channel can be refunded or changed through Internet self-service, which not only facilitates passengers, but also effectively reduces the pressure on station windows; As there are no paper tickets, the problems of losing tickets, reporting the loss of replacement tickets and selling fake tickets will be completely solved. At the same time, the implementation of e-ticket also has many advantages, such as improving the efficiency of ticket sales organization and boarding and landing organization, reducing equipment failure rate and so on.

Next, the railway department welcomes passengers to put forward more constructive suggestions, further improve the application measures of e-ticket, gradually promote it on more lines, and jointly create a more convenient and better travel life.