12306 what is the reason for the failure of ticket identity verification and how to solve it
4hw.com.cn: near the Spring Festival transportation, many friends buy train tickets in 12306, but many friends report that when adding contacts in 12306, they fail to pass the authentication, which is very annoying. What's going on? How to solve it? Come and have a look with Xiaobian.
First of all, we must know the categories of personal identity information verification on 12306, mainly including the following three categories:
1. 'passed': the identity information of registered users and common contacts (passengers) has passed the verification, and the three identity information of name, certificate type and certificate number cannot be modified.
2. 'To be verified ': it means that the identity information of registered users and common contacts (passengers) has not been verified and needs to be verified at the ticket window of the station with the original resident ID card.
In case of over long names, rare characters, traditional characters, etc., it can only be handled at the ticket window of the station. The registered user shall also provide the last 4 digits of the mobile phone number or the first 3 digits of the registered mailbox, and the common contact (passenger) shall also provide the ID number filled in by the registered user during registration.
3. 'failed': it means that the identity information of registered users and common contacts (passengers) has been verified but failed. If it needs to be modified, the content of the identity information filled in this website is completely consistent with the original resident ID card. When the status shows' to be verified 'after saving, it needs to go to the ticket window of the station with the original resident ID card for verification.
In case of over long names, rare characters, traditional characters, etc., it can only be handled at the ticket window of the station. The registered user shall also provide the last 4 digits of the mobile phone number or the first 3 digits of the registered mailbox, and the common contact (passenger) shall also provide the ID number filled in by the registered user during registration.
Therefore, when the identity verification fails, you need to modify the content of the identity information on the Internet, and then go to the railway station window for verification. It should be noted that identity information 'to be verified' and 'failed' can not buy tickets online, and both need to go to the window for verification. However, you can also buy train tickets directly at the station, because after buying tickets, you will default to the ID card verification, and you can buy tickets online in the future.
Finally, a chart summarizes the identity verification instructions for online ticket purchase. If you encounter identity verification problems that you can't solve, you'd better go to the ticket window of the railway station for help in time.