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2018 tmall double 11 pre-sale goods delivery time can pre-sale goods cancel orders

2018 tmall double 11 pre-sale goods delivery time can pre-sale goods cancel orders

The pre-sale of commodities is the main content of the 2018 tmall double 11 activity, that is, to start the pre-sale of commodities 25 days before the double 11 day, pay a certain deposit immediately, and then pay the balance on the double 11 day. The pre-sale commodities can offset a certain amount of money and have rich gifts, which can effectively reduce the hot situation on the double 11 day, So when will the pre-sale products of tmall double 11 in 2018 be delivered? Can I cancel the order after the goods are delivered? Let's get to know it with Xiaobian.

When will the pre-sale products of tmall double 11 in 2018 be delivered

The delivery time of tmall's pre-sale goods is subject to the time shown in the 'delivery time' module next to the main picture of the product details page. Consumers can check the logistics status of the order (picking, transferring, delivering, signing, etc.) in the logistics company's system at this time. Otherwise, compensation can be made according to the 'delayed delivery' clause of tmall rules( Xiao Bian reminds you that if you have requirements on the time of pre-sale products, you must carefully check the delivery time or ask the customer service personnel directly to understand it.)

When will the pre-sale products of tmall global double 11 in 2018 be delivered

The pre-sale products of tmall global platform need to be delivered before 23:59:59 on November 20, 2018. Consumers can check the logistics status of the order in the logistics company system before 23:59:59 on November 20, 2018. Otherwise, they can make compensation according to tmall global service terms and other rules.

Can we cancel the order for the pre-sale products of tmall double 11 in 2018

It can be cancelled, but for pre-sale goods, the refund application portal will be opened at 0:00 on November 12, 2018 for orders with 'paid balance but not delivered'.