1、 Assessment purpose. Improve employees' service awareness and service standards, improve employees' work ability and enthusiasm through assessment, and make use of the leverage of economy to promote the continuous improvement of service quality, management level and economic benefits, so as to ensure the smooth completion of various work objectives formulated by the head office. Standardize and improve employees' service awareness and service standards, improve employees' work ability and enthusiasm through assessment, make use of the leverage of economy, promote the continuous improvement of service quality, management level and economic benefits, and ensure the smooth completion of various work objectives formulated by the head office.
2、 Assessment principles. The standardization and standardization of service behavior and the setting of work objectives adhere to the principle of quantifying energy and corresponding scoring standards for those that cannot be quantified. The appraiser shall adhere to the principles of prior guidance, in-process support and post inspection. Based on job responsibilities, adhere to the principle of combining up and down, left and right, and combining qualitative and quantitative assessment. The principle of level-by-level assessment and level-by-level assessment and the principle of fairness, impartiality and openness shall be adhered to. Adhere to the principle that the appraisee's opinions should be respected and have the right to apply for review.
3、 Appraisee. All employees assessed by the company.
4、 Assessment rules. Each project director is the main assessor, and the Department in charge of the assessment project of the company shall follow up, supervise and implement the daily work. The assessment cycle is once a month. The assessment shall be based on the company's rules and regulations and the normative documents of each operation manual. Evaluate the completion of personal key work in the current month. As for the assessment contents, the employees shall be assessed according to their respective positions. （JiXiaoKaoHeFangAn）