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New year's Eve train ticket grabbing guide failed to grab tickets, there is still a "leak" opportuni

Original title: Spring Festival rush to rush for tickets

4hw.com.cn is nearing the end of 2019, and the day of returning home from the Spring Festival is getting closer and closer. From tomorrow (26th), train tickets will be officially sold on New Year's Eve in 2020, and ticket grabbing war has entered a heated stage. What about the suck of the network? Tickets' seconds' and 'pick up' opportunities? Before you start, you need to read this "ticket grabbing guide"!

New year's Eve train tickets will start tomorrow!

According to the provisions of the Internet and telephone booking of Railway Spring Festival tickets, on December 25 and 26, 2019, the national railway will sell train tickets for the 29th lunar month (January 23, 2020) and new year's Eve (January 24, 2020) through the Internet (mobile phone client) and telephone booking.

The opening date of ticket window and consignment point is December 27 and 28, 2019 respectively.

In terms of return tickets, January 29 (the fifth day of the first month) and January 30 (the sixth day of the first month) will meet the first wave of return peak after the festival. The online ticket grabbing dates are December 31, 2019 and January 1, 2020.

What needs to be reminded is that the starting time of ticket sales is not the same in different railway stations.

Take Beijing as an example. The sales of the three major railway stations in Beijing start at 8:00 a.m. in Beijing West Railway Station, 10:00 a.m. in Beijing station, and 12:30 p.m. in Beijing South Railway Station.

Therefore, passengers need to know the relevant information in advance and be ready to grab tickets.

Guide to ticket grabbing

--What to do with 12306 'collapse'? Switch network and try again

With the arrival of rush hour ticket grabbing date, ticket grabbing war has also entered a white hot stage.

On the morning of the 23rd, 12306 website was suspected to be out of order, and then the topic of "12306 collapsed" was put on hot search. Some netizens reported that the train number loading failed, the ticket could not be purchased or the card was in the waiting order payment interface.

In response to this situation, 12306 customer service said that there was no problem with the website, and they did not receive any notice of website and app failure. If an error is reported, it may be that the user's operation is too frequent, which triggers the relevant protection mechanism. Users can switch traffic and Wi Fi or turn on flight mode and try again.

According to the previous introduction of the State Railway Group, the capacity of 12306 ticketing system has been expanded this year, and the daily stable ticketing capacity of the system has increased from 15 million to 20 million.

According to the sales data of the past few days, the ticket sales capacity of the system fully meets the needs of passengers.

--Ticket 'second light'? This' leak 'method has a high success rate!

'tickets are gone in a second! It's too hard to go home. '

Recently, many netizens make complaints about the phenomenon of "second light" when buying spring train tickets. Don't worry, even if this happens, there will be a chance to pick up leaks.

First of all, passengers who do not grab tickets can use the 'alternate ticket service' function in China Railway 12306 website and app. A passenger can reserve 4 tickets of two adjacent dates for standby purchase.

It is worth mentioning that the success rate of using this service is very high.

According to the data recently released by the railway department, since the beginning of the Spring Festival transportation, the waiting fulfillment rate of the issued train tickets has exceeded 70%, and some more than 80%.

In addition, attempts to grab tickets at the following time nodes are also expected to be successful

30 minutes after the sale, if any passenger fails to pay in time, the ticket will be returned to the system for sale;

15 days before driving is the peak of refund;

48 hours and 24 hours before driving, the system will release some remaining tickets;

Generally, 22:00 to 23:00 is the peak of refund;

Each stop has a certain proportion of allocated tickets. If there are any unsold tickets, the remaining tickets will be sold again the day before driving.

--Book a round-trip ticket as soon as possible. Don't rush to pick up the ticket

In view of the 30 day pre-sale period of the Spring Festival transportation, the railway department suggests that the majority of passengers book return tickets through 12306 website (mobile phone client) in advance to ensure the "round trip".

Passengers who purchase non electronic tickets through 12306 website (mobile phone client) can exchange tickets with the original valid ID card used during booking to the nearby consignment point, the designated window of the ticket hall in the station and the automatic ticket collection machine.

During the Spring Festival transportation, the passenger flow at the major stations is dense and crowded. It is suggested that passengers should choose the nearest sales agency to collect tickets in advance. Do not "pinch" the tickets before driving, so as to avoid delaying the journey due to too long queuing time.

--Beware of all kinds of fraud by lawbreakers

During the Spring Festival transportation ticket grabbing period, it is also a high incidence period of various related fraud cases.

Illegal elements often steal tickets on behalf of others, fake customer service, and disguise viruses as ticket grabbing software to defraud ticket buyers.

For example, some illegal elements make false ticket purchasing websites, claiming that the selling price is discounted or that there are 100% tickets. After being cheated, the other party will ask the ticket buyer to complete the bank card account number, password and other important personal information on the grounds of incomplete information, and then defraud them of money.

There are also fraudsters counterfeiting official customer service, reminding passengers in the form of SMS that they have failed to buy tickets and need to refund tickets, with a refund link attached. When passengers click the link, they need to input personal information, bank card number and password according to the prompt, and then the criminals wait for the opportunity to cheat.

All passengers are reminded not to purchase tickets through third-party purchasing websites and mobile phone clients, so as to avoid the impossibility of returning tickets and changing tickets online due to the fraudulent use of other people's information. Do not provide personal information to third-party websites and mobile clients, so as to avoid the risk of personal information leakage.