"During the trial operation, three types of problems are still outstanding." Lu chuncong, deputy director of the information and communication administration of the Ministry of industry and information technology, said that some telecommunication enterprises set system barriers and added conditions for bringing in and taking out in violation of regulations, which affected user experience and perception; the compensation standard was unreasonable, some users reported that the agreement period was too long and the compensation standard for early termination was too high; the operation and maintenance of the system was not perfect, which affected the user experience of the transferred network and some users It reflects that after the transfer, it is unable to access the Internet, recharge, and enjoy some of the original application services.
In response to this, China Mobile responded: first, it was in line with the segment range. Except for satellite mobile service number: network number: 1349, 174, etc.; resale number: network number: 170, 171, 162, 165, 167, etc.; Internet of things special network number, such as 146, 148, 149, 140-144, 1064, the rest of the segments are in line with the carrying range.
Secondly, it is in line with the requirements of the "five articles of the state": it has registered the personal real identity information in the original telecom business operators. At this stage, the government and enterprise customers who enter the network with the unit certificate shall transfer the number to the name of the natural person, and then apply for carrying the number to the network to carry out the service; they shall be in normal use state (non loss reporting, shutdown, etc.); they shall settle the outgoing telecommunication expenses with the carrier, if there are any outstanding telecommunication expenses (such as international roaming expenses), they shall have agreed the payment time and method with the carrier; they shall not be on the network with the carrier Agreement on the term limit, or the term limit on the network has been lifted; 120 days (natural days) have passed since the last transfer with a number.
Third, there is no impact on other people's payment or use of business. It meets the conditions for carrying forward, but because it affects the payment or business use of others, it is necessary to handle the business change confirmation before carrying out. At present, it is 8 categories of "fixed migration integration, primary and secondary cards, one card double number, one multi terminal, collection, home network / kinship network (group master), shared services (group master) and open work orders".