Sihai network

How to operate 12306 telephone booking? Basic knowledge of 12306 telephone booking

Nowadays, many people like to go out by train or high-speed rail. At this time, they need to book tickets in advance. We all know that 12306 is the first choice for railway booking. In fact, many people don't know that 12306 can also book tickets by telephone. Do you know how to book tickets by telephone? What common sense does telephone booking have?

1. What is the railway booking telephone number?

The national railway telephone booking number is area code + 95105105.

2. Telephone booking, which tickets can I buy?

Full price tickets, children's tickets, students' tickets and disabled soldiers' tickets can be reserved by telephone, and ticket change and refund are not required.

When can I book tickets by telephone?

Telephone booking for tickets within 4-30 days before driving (including the day of ticket purchase); the service time is from 6:00 to 23:00 every day.

4. What identity documents can be used for telephone booking?

Please input valid ID number when booking by phone. At present, four kinds of certificates are accepted, including resident identity card, Hong Kong and Macao residents' mainland travel permit, Taiwan residents' mainland travel permit and valid passport.

5. When to pay for the ticket when booking by telephone?

After successful telephone booking, please pay for the ticket at the time of collection.

6. When can I pick up the ticket after telephone booking?

After the telephone booking is successful, please pick up the ticket within the following time: if you book before 12 o'clock on the same day, the order will be reserved until 12 o'clock on the next day; if you book after 12 o'clock on the same day, the order will be reserved until 24 o'clock on the next day. If the ticket is not picked up within the time limit, the order shall be cancelled.

7. Is there a separate charge for telephone booking?

When making a booking call, the railway department will not charge for it except for the telephone charges charged by the telecom operators.

No service charge will be charged when exchanging tickets at the ticket window or at the vending machine.

When changing tickets at the window of the railway sales agency and at the automatic vending (collecting) machine (including local and other places), a ticket sales service fee of 5 yuan will be charged for each ticket.

8. Can the tickets ordered by telephone be inquired and paid at

At present, telephone booking system and Internet Ticketing system are independent systems. website does not provide telephone booking information query, payment and other services.