Now many people like to go out by train, but most people like to buy tickets in advance. Sometimes they don't catch the bus and need to refund their tickets. What should we do? Can I take animals on the train?
Can I take animals on the train
Animals are not allowed on the train. Since May 1, 2015, visually impaired passengers can bring guide dogs into the station and take the bus. When they enter the station and take the bus, they need to show the following documents: valid ID card, disabled card, guide dog work card (with guide dog user information, official seal of public security department or disabled persons' Federation, or with international guide dog union logo 'igdf') Animal health immunization certificate.
Regulations on refund of train tickets
When passengers ask for a refund, please go to the station before the departure time specified on the ticket, refund all the tickets and check the refund fee. In case of special circumstances, it can be handled within 2 hours after driving with the consent of the station master of the station where the ticket is purchased or the ticket is taken. Group passengers are requested not later than 48 hours before departure. If the original ticket is purchased in cash, the refund shall be refunded in cash. If the original ticket is purchased with a bank card at the railway ticket window or with an online payment tool on 12306.cn website, the ticket payment shall be refunded according to the relevant regulations of the issuing bank or online payment tool, and the bank card or online payment tool used in the original ticket purchase shall be refunded at the specified time.
Passengers can't refund their tickets after they start to travel. However, if the train is unable to continue to travel due to injury or illness, the difference between the ticket price charged and the ticket price of the interval taken can be refunded and the refund fee will be charged according to the passenger record issued by the train; If the occupied section is less than the minimum mileage, it shall be calculated according to the minimum mileage; The same is true for peers.
Please change your luggage before returning a ticket with the line mark. Tickets changed after driving are not refundable. Platform tickets are sold without refund.