The Xi'an Benz rights protection incident has a great impact on the Benz company. Now the Benz rights protection incident has come to an end, but it has brought a lot of losses to the Benz company. Now the Benz company reviews its own practice, and the Benz China has issued a new three guarantees policy. It can walk 3000 kilometers in 60 days. If it finds any quality problems, it can replace the same model of new car.
Mercedes Benz China releases new three guarantees policy
Mercedes Benz China began to review the Xi'an Incident. If the car owners find that there are problems with the new car, they can replace it, but only with conditions. What are the new three guarantees of Mercedes Benz China, and how can they be replaced. It is hoped that this will satisfy the consumers.
Mercedes Benz new three guarantees policy details
A few days ago, Feichi China issued the new three report policy on its official website. The implementation details (the start date is subject to the wholesale invoice date) within 60 days from the date of issuing the wholesale invoice or within 3000 km (whichever comes first), if the main assembly or main parts need to be changed due to the production and quality problems, consumers can request to change the same model of new car.
Remarks: the range of main assembly and main parts shall be subject to the certificate of three guarantees for Mercedes Feichi brand passenger cars and smart brand passenger cars. Recall and active service measures are not applicable to this policy. Scope of vehicles: the first sale (subject to the date of the wholesale invoice) of Mercedes Feichi brand passenger cars (including smart brand) by authorized dealers of China Mercedes Feichi on or after May 1, 2019.