On May 21, Beijing time, Ma Yun revealed his secret of success at Viva tech conference in Paris last week: "he knows nothing about technology and marketing.". Mr. Ma said his success had nothing to do with technology or business skills. So what do you think is the secret of Ma Yun's success?
'I don't know about technology, I don't know about marketing, I don't know about [legal] things,' Ma said at Viva Tech in Paris.
So he knows what makes him successful. 'I only know people. '
'as a founder, what we do is to make your customers happy and your team happy, so that you will be happy. '
In fact, Ma Yun, who originally planned to be a teacher, first came into contact with the Internet when he first traveled to the United States in 1995, and then came up with the idea of starting a technology company.
Ma said that Alibaba was initially an 'information electronic market' and developed on this basis. Although he lacks technical skills, with the development of the company, Ma Yun said he knows one thing: 'I know people','as a teacher, you want students to be better than you. Your best products are your students. 'This ability has helped Ma motivate and encourage his employees and has brought great success to his company.
'you have to listen to them & hellip; & hellip; you have to do everything to make sure you empower them, you can get them to achieve their goals, work as a team, and then work together. 'so that's what we do.
'I find that the more you care about your team, the more the team will care about you, and the more the team will care about their customers,' says Ma. And customers are the bottom line of the company: 'I said to all my employees in the early days: & lsquo; don't please me, don't love me. To please your customers and make them love you. '