Some time ago, a female doctor from Xi'an took a seat on the hood of a Mercedes Benz 4S shop to protect her rights, which aroused the awareness of many consumers across the country. Recently, the 4S shop has also fallen into the whirlpool of public opinion again. A 4S shop in Shandong has hidden 2160 yuan of service fee in the 6044 yuan insurance premium paid by consumers after buying a car. What's the matter with insurance and hidden service charges? Where does the service charge come from?
After buying a car in January, Liu Hao found that the insurance policy amount of 6044 yuan he paid was only 3884 yuan, and the remaining 2160 yuan in cash was unknown. Liu Hao finally saw a receipt of 2160 yuan with the name of 'service fee' written on it.
Liu Hao found Xiao Wei, the sales consultant who went through the formalities for him at that time, and asked him what the 2160 yuan was? Facing Liu Hao's question, Xiao Wei insisted that the 6044 yuan he paid on the same day was insurance premium, and his shop had never provided invoices and receipts. In order to recover the money, Liu Hao fought with Runhua 4S store for wisdom and courage, and the process was full of twists and turns. Finally, Liu Hao took back 2160 yuan for a refund by virtue of the recording, materials and other evidence.
On the topic of "insurance hidden 2160 yuan service fee", a big wave of comments came
'what 4S stores are interested in is that ordinary people may suffer losses because they are too troublesome and lack the energy, and the relevant departments are too lazy to meddle in this business, so they are so unscrupulous.'.
A lot of pepole say: 'I can't say 100%, but 99% of 4S stores have so-called service charges as long as they borrow money. It's not only in the past year or two. What I want to say is that we consumers have no rights, no! '。
Some netizens said: 'the society is sick, you think, the car owners get the 2000 by twists and turns, and the grudges are settled. The back will always fall into the hands of the 4S stores. People want to make you see too much. In the final analysis, it's because the stores cheat customers, the service attitude is poor, the cost of breaking laws and regulations is too low, and the supervision is not in place. Under a rule and order healthy system. Do they have the courage to break the law? '。