Sihai network

The latest development of Xi'an Benz oil spill rights incident, the two sides have reached a car rep

The Xi'an Mercedes Benz incident attracted the attention of the whole people. The dust settled last night and the two sides reached a settlement. On the evening of April 16, Ms. w (a pseudonym) and Xi'an lizhixing Automobile Co., Ltd. reached a settlement agreement on vehicle replacement compensation.

In addition, the reporter learned from the market supervision department of Xi'an high tech Zone that the quality problems of the vehicles involved have entered the appraisal procedure, and the suspected violations of laws and regulations involved in the incident will still be investigated and dealt with in accordance with the law, and the results will be announced to the public in a timely manner. At the same time, according to the deployment of provinces and cities, we will continue to carry out special rectification work on the business behavior of automobile sales market, purify the market environment according to law and regulations, and protect the legitimate rights and interests of consumers.

In the next step, including the owners, the market regulatory authorities will verify the vehicle problems reported by consumers one by one, and the relevant investigation will be announced in a timely manner, the person in charge said.

In the early morning of April 17, a reporter from Beiqing daily learned from Mr. Chen, the family member of the female car owner, that at present, she has accepted the settlement agreement from Mercedes Benz. All the personal parts of the original 8-point appeal have been fulfilled, including apology from Mercedes Benz, replacement of a new car, refund of financial service fee, interior decoration upgrade, and provision of 1-to-1 VIP service from 4S stores. Mercedes Benz said that it would also pay for the two birthday parties of my wife's solar calendar and lunar calendar as spiritual compensation, but there was no other cash compensation. '

'we are very satisfied with this result. On the one hand, Xi'an lizhixing 4S is now closed. On the other hand, we have found out the interest chain of financial service charges, and our personal demands have been met. Mr. Chen told the Beijing Youth Daily that he is going to have a barbecue with his wife, drink two bottles of beer, and then go home to have a good sleep. 'we will return to normal life from tomorrow, and the rest will be investigated and dealt with by relevant departments. '

In addition, according to the Beiqing daily, the market supervision department of Xi'an has tested the vehicles involved according to the law and procedures. In addition, Shaanxi Province has carried out special rectification work on the operation behavior of automobile sales market throughout the province, and Xi'an city has also carried out rectification work on the infringement of consumer rights and interests and unfair competition problems existing in the operation behavior of automobile sales enterprises such as 4S stores, including limiting the purchase of specified automobile insurance, limiting the acceptance of registration service, limiting the handling of specified financial loans, and limiting the acceptance Car decoration service, etc.