Make complaints about the 5G network that has been officially used in the US. But what is unexpected is that 5G mobile network has been crazy about the outcome. It is not as good as people think. According to users, the world's first 5G network speed is very unstable, and the signal is still hard to find, which is greatly disappointed.
5G network is Tucao how to make complaints about slow speed and poor signal?
Make complaints about the 5G network that has been officially used in the US. But what is unexpected is that 5G mobile network has been crazy about the outcome. It is not as good as people think. According to users, the world's first 5G network speed is very unstable, and the signal is still hard to find, which is greatly disappointed.
Verizon, the largest U.S. telecom operator, launched its 5g ultra wideband network in Chicago and Minneapolis this week, claiming to be the world's first 5g commercial mobile service network that can carry smart phones. From the test results we have seen so far, the maiden show has a bad start.
Jessica dolcourt, editor of CNET, said that she used Motorola's motoz3 mobile phone to use 5g network near Verizon 5g node for six hours. This experience made her "depressed", "confused" and "completely crazy".
5G network is Tucao how to make complaints about slow speed and poor signal?
Dolcourt said that the Speedtest network test results showed that sometimes 5g data speed reached more than 600 megabits per second (Mbps) promised by Verizon, sometimes close to 200 Mbps, and sometimes 5g network was displayed on the mobile phone, which operated like 4G.
Chris Welch, editor of the verge, said he spent 18 hours in Chicago using Verizon's 5g network and found it 'very difficult' to find 5g network coverage throughout the city, with 'quite few signals'. Even close to the 5g node, if it is near the doors and windows of the building, there is still 5g signal, which will be gone a few steps away.
5G network is Tucao how to make complaints about slow speed and poor signal?
Welch uses Motorola's 5g mobile motomod. Where 5g is available, data speeds are much faster than Verizon's 4glte network, averaging 400 to nearly 600mbps, almost ten times faster than his iPhone xsmax, he said. But the upload speed was slower than expected. He tested it with motomod and I phones, and Okla speed test showed that the upload speed was between 20 and 30 Mbps. Some Motorola employees told him that when they tested it themselves, it was as low as 60 Mbps. Here is Welch's test network speed chart.
Verizon then told CNBC that it did not know where the media was tested. Mike Haberman, vice president of Verizon's network, said that when searching for 5g networks, the display of mobile phone icons will be different from before. Users will only attend 5g connection charts when they want to find 5g networks. Even in 5g coverage areas, they will not see 5g signal icons. This is different from 4glte networks. It will take several years to modify it.
Of course, as an emerging technology, we can't expect mobile 5g network to be perfect as soon as it comes out. But dolcourt believes that Verizon can invest human and financial resources to correct its mistakes before allowing users to spend a lot of money on unreliable and abnormal 5g.