In July 2018, the Civil Aviation Administration issued the notice on improving the ticketing service of civil aviation, which requires airlines to formulate the 'ladder rate' of ticket refund and endorsement charges, and can not simply stipulate that all special tickets shall not be refunded and countersigned. It has been eight months since the announcement of the notice. During this period, which airlines have formulated and implemented the "ladder rate" refund and endorsement rules?
A number of airlines have implemented
Among the 32 Airlines counted by the reporter, a total of 23 airlines have completed the formulation of the "ladder rate" refund and change rules, and the completion rate has reached 72%.
At present, the four major airlines have completed the formulation of the "ladder rate" refund and change rules.
The earlier you leave, the lower the service charge
Air China
Air China announced that it will implement the "ladder rate" for domestic ticket refund and change from March 31. The ladder rate will adjust the charge standard for refund and change to four levels, namely '30 days before flight departure','30 days before flight departure ','14 days before flight departure','14 days before flight departure ','4 hours before flight departure','4 hours before flight departure ' There are different charging standards for refund and change service charge, and the time calculation is accurate to minutes.
At the same time, after changing the ticket, the refund fee will be charged according to the refund rules of the new ticket instead of the original ticket (i.e. the first ticket).
Southern airlines
Since March 24, China Southern Airlines has implemented the "ladder rate" to adjust the service charge for ticket refund and change. There are four levels of standards: before 7 days (inclusive) before the flight takes off; before 2 days (inclusive) to 2 days (inclusive); 2 days to 4 hours (inclusive) before the flight takes off; after 4 hours (exclusive) before the flight takes off.
Air China and China Southern Airlines said that the earlier they leave, the lower the service charge. In addition, the refund and endorsement rate is related to the ticket price and shipping space.
Airline's refund and change rules are diversified
Previously, four airlines, including China Eastern Airlines, Hainan Airlines, Sichuan Airlines and Xiamen Airlines, divided the period length of refund and change time and boarding day into four time nodes, namely, 7 days, 48 hours and 4 hours, to determine different charging ratios.
Shenzhen Airlines divides the period length of the check-in time and boarding day into four time nodes: 7 days, 72 hours and 4 hours; Spring Airlines divides the period length of the check-in time and boarding day into five time nodes: 7 days, 72 hours, 24 hours and 2 hours.
Tickets of low-cost airlines such as China United Airlines and Spring Airlines are not allowed to be refunded or changed, but can be refunded or changed beyond a certain time before departure.
32 Airlines economy class 60% discount ticket refund and endorsement rules, the specific number of refund and endorsement fees charged by each airline company, you can refer to.