The Spring Festival is coming soon. During the Spring Festival, all the students are off, and all the friends who work outside are off. Many Taobao stores are also on holiday. How many days are Taobao stores off during the Spring Festival? What's the notice for Taobao stores during the Spring Festival?
1、 Taobao shop Spring Festival holiday?
There's no doubt about this. It's definitely a holiday. But most Taobao stores are not the first time they don't close during the Spring Festival. Therefore, different stores with different purposes will have different holiday options. If the seller reports that he / she will not close during the Spring Festival, he / she should also open normally during the Spring Festival, and have customer service online on duty to deliver goods according to the specified time. This kind of seller is suitable for virtual products or city distribution; If you want to go logistics, because express companies are also basically on Spring Festival holidays, so the holiday is still according to the statutory holidays.
2、 Taobao shop Spring Festival holiday notice how to write?
To dear old and new customers:
Spring Festival is coming, our store only receives orders and does not deliver goods from January 26, 2019 to February 11, 2019, and returns to normal delivery on February 12. All the treasures in our store can be purchased and delivered. Please purchase by yourself. Customers in urgent need during the Spring Festival should be careful!
Delivery:
Normal delivery: before January 26; after February 11
Order only, no delivery: January 26-february 11
1. About customer service
1) From January 26, 2019 to February 11, 2019, customer service mm went home for new year's day, so parents can shop by themselves! On the day when there is no customer service mm on duty, parents took photos of payment and sent a mysterious little gift.
2) Due to the return home of customer service partners and family reunion for the new year, our store is scheduled to suspend customer service duty from XX to XX. If you want to buy baby, please place your own order. Sorry for the inconvenience.
2. About express
Dear friends, as the new year approaches, many express delivery services begin to receive only one piece and not deliver it. From now on, the delivery has been stopped in remote areas, and from January 26, we have suspended the delivery. During the new year, orders will be delivered in the same order on February 12.
3. About after sales
Due to the holiday during the Spring Festival, all after-sales problems (return, exchange, refund, etc.) are postponed to work after the eighth day of the lunar new year. Please place your order carefully.