now, the friends who like online shopping still account for the main proportion, and the e-commerce platform that everyone often uses now is Taobao or Jingdong. Recently, many netizens are worried about whether Jingdong mobile phones can be returned after being opened? How can I return the cell phones that JD has opened? Xiaobian specially collated the following information, hoping to help you.
The second is the third-party business, that is, the so-called individual business, which opens on this platform.
1、 If it's a mobile phone, it depends on the regulations of JD or the third-party merchant. If it's disassembled, it will affect the second sale of the mobile phone. After unpacking, it generally doesn't provide unconditional return and exchange, so it can't be returned and exchanged under normal circumstances, or it can be negotiated with the merchant.
2、 If there is a serious quality problem with the mobile phone, it has nothing to do with unpacking. You can directly contact the after-sales service for replacement.