The Spring Festival is coming soon. All the people who have left their hometown have to go back to their hometown. Trains are the way for most people to travel. Buying train tickets and taking the train sometimes meet with various situations. Today, I'm going to talk about the question of whether 12306 ticket can be refunded.
Can the changed ticket be refunded? Can the changed online ticket be refunded? 12306 can the changed online ticket be refunded?
A: Yes
After purchasing tickets on 12306.cn, users who have not yet exchanged paper tickets can go through the formalities of ticket change and refund on 12306.cn:
No later than 2 hours before driving.
Tickets of the same date, train number, departure station, arrival station and seat in the same order can be changed in batch.
After the refund on 12306.cn, if the reimbursement voucher of refund fee is required, the original valid identity certificate of the passenger used for the ticket purchase on 12306.cn shall be obtained at the ticket window of the station within 10 days after the refund.
After purchasing tickets on 12306.cn, users can go through the procedures of ticket change and refund at the ticket window of the station, whether they exchange paper tickets or not:
Go to the ticket window with bank POS machine installed at the station before driving.
The following situations shall be handled as follows:
If paper tickets have been exchanged, they can only be handled at the station where the tickets are exchanged or at the departure station.
In the station with the ticket checking conditions of the second-generation ID card, if the original of the second-generation ID card has been used to go through the ticket check-in formalities but the passenger has not yet taken the train, the formalities shall be handled after the confirmation of the station.
In the station with the ticket checking conditions of the second generation ID card, the original of the second generation ID card has been used to go through the ticket check-in formalities. However, if the passenger gets off in the middle of the train due to injury, disease or carrier's responsibility, the passenger transport record issued by the conductor shall be used to go through the ticket refund formalities in the next station.
After the change, a paper ticket will be issued.
When the ticket price of the new ticket is higher than the original ticket and the difference of the ticket price needs to be supplemented, the bank card used in the purchase or other bank cards with online banking function shall be used to pay the full amount of the new ticket, and the original ticket shall be returned to the original bank card according to the regulations of the issuing bank. If the fare of the new ticket is lower than the original ticket after refund or endorsement, the refund shall be made according to the regulations of the issuing bank. If the price of the new ticket is equal to that of the original ticket, there is no need to go through the payment procedures.
No matter at 12306.cn website or at the ticket window of the station, only one change of ticket can be handled.