The Spring Festival transport brings a very busy work pressure to railway workers. Recently, 12306 has realized the function of automatic ticket grabbing, which makes a lot of people happy. Not only those scalpers have no chance at last, but also give a lot of convenience to those who can't get tickets. The most important thing is to liberate the workload of many ticket sellers. Next, let's learn about the automatic ticket grabbing function of 12306!
12306 automatic ticket grabbing function introduction
Spring transportation time
The Spring Festival of 2019 starts from January 21 to March 1, 15 days before the festival and 25 days after the festival, totaling 40 days
12306 automatic ticket grabbing function introduction
According to the characteristics of the Spring Festival, the head of relevant departments of China Railway Corporation will select some long-distance sections of trains with tight capacity before and after the Spring Festival to carry out the pilot of alternative ticket purchase service.
The number of trains for the pilot of standby ticket purchase service the number of trains for the pilot of standby ticket purchase service before the festival is: all trains from Beijing, Huning Hangzhou and Guangdong to Sichuan and Chongqing; the number of trains after the festival is all trains from Sichuan and Chongqing to Beijing, Huning Hangzhou and Guangdong.
1. What is standby ticket?
Standby ticket purchase service refers to that passengers purchase tickets through 12306 website or mobile phone client. If there is no ticket for the required train number and seat, they can submit the ticket purchase demand according to the date, train number and seat type, and the ticket system will automatically arrange online queue for standby after the advance payment.
When the tickets available for sale are generated for the corresponding train number and seat type due to the business of ticket refund and ticket change, the system will automatically cash the tickets and inform the passengers of the ticket purchase results.
It is a positive exploration for the railway department to adhere to the people-centered development idea, implement the quality improvement plan of railway passenger transport, innovate the service mode of ticket selling and improve the experience of passenger ticket purchasing to launch 12306 website alternate ticket purchasing service pilot;
It is also a convenience service launched by the railway department under the condition that Spring Festival 2019 is coming and passenger demand for tickets is greatly increased. The purpose is to make passenger tickets more safe, convenient and fast.
2. 1 standby order, 2 adjacent days, no extra charge
Select the standby ticket purchase service, each user can submit one standby order, add two adjacent boarding dates with the same departure and destination (different stations in the same city) in one order, and add two combined demands of "train number + seat" for each boarding date, and each standby order can reserve three tickets.
The advance payment for standby ticket purchase is calculated according to the order, and the advance payment for each order is calculated according to the highest amount of ticket payment in different combination demands of the order (the sleeper is calculated according to the lower berth fare). When the bill payment is settled successfully, if the advance payment exceeds the actual bill payment, the system will automatically return the balance. There is no extra charge for standby ticket service.
3. Termination time can be set independently
The delivery and cash time of the standby ticket purchase order is the same as the website operation time, from 6:00 to 23:00 every day. If the start-up time is 0:00-5:59, the standby termination time shall not be later than 19:00 of the two days before the start-up; if the start-up time is 6:00-23:59, the standby termination time shall not be later than 19:00 of the day before the start-up.
Within the above time range, passengers can set their own termination time when submitting the standby order, or they can voluntarily terminate the cashing at any time after submitting the standby order. If the passenger voluntarily terminates or the system automatically terminates the standby, the system will automatically refund the advance payment in full.
For the submission, success or termination of the standby ticket purchase order, the railway department will push the notification message to the user through SMS, wechat, mobile phone client, etc., and remind the passenger in the message in case of travel conflict.
4. Voluntary application for standby ticket purchase service requires the verification of the consistency of person certificate
All registered users of 12306 website can voluntarily apply for standby ticket purchase service of pilot train. In order to ensure the authenticity of users, users registered on 12306 website must brush their faces on the Internet to verify the consistency of human ID before they can obtain the service.
At present, the users who have passed the consistency verification of human ID card and the regular passenger users who have passed the verification are not required to go through the verification again.
5. Further innovation of railway ticket selling service mode
12306 Website Alternative ticket purchase service pilot further innovates the railway ticket sales service mode, which helps to improve the passenger ticket purchase experience;
At the same time, through the collection and analysis of alternate data, we can timely grasp the actual demand of passengers for tickets, scientifically arrange the transportation capacity, and increase the train if conditions permit. The railway department reminds the vast number of passengers that the specific process of alternate ticket purchase service can be inquired through the railway 12306 website.