Near the Spring Festival, it's hard to get a ticket. It's a true picture of many foreign workers. But sometimes you may not buy the ticket you like. How to charge for refund? Let's get to know.
If the ticket is refunded more than 15 days (excluding) before the departure, no refund fee will be charged; if the ticket is more than 48 hours before the departure time of the station, 5% of the ticket price will be charged; if the ticket is more than 24 hours, 10% of the ticket price will be charged; if the ticket is less than 24 hours, 20% of the ticket price will be charged.
In the period of 48 hours to 15 days before the train starts, if the ticket is returned 15 days before the train starts, 5% of the refund fee will still be charged.
If the fare of new ticket is lower than that of the original ticket, the difference shall be refunded, and the refund fee shall be charged for the difference and the current refund fee standard shall be implemented.
The number of tails calculated above is in 5 angles. The rounding off of tails less than 2.5 angles, and the rounding off of tails more than 2.5 angles and less than 7.5 angles are calculated as 5 angles, 7.5 angles and more than 1 yuan. The minimum refund fee is 2 yuan.
If the ticket date after the change or change of arrival is during the Spring Festival, the ticket refund fee shall be charged according to the standard less than 24 hours before the departure time.
What kind of certificate do you need to take for the refund
In case of handling on behalf of the passenger, the agent shall handle the refund formalities with the original of his / her valid identity document, the original or copy of the ticket and the passenger's valid identity document consistent with the face identity information.
Reimbursement voucher for train ticket refund
When the ticket selling window of the station collects the refund fee, it shall issue the refund (fee) reimbursement voucher. According to the relevant regulations of national invoice management, passengers can be reimbursed.
After the above introduction, you should have an understanding of the standard of train ticket refund and deduction. If you have friends who don't know, you can tell each other.
About change
1. The ticket change of ordinary train number can only be handled before departure. In case of special circumstances, it can be handled within 2 hours after departure with relevant certificates and the consent of the station master.
2. Train tickets for bullet trains and high-speed trains can be changed to tickets at any time before departure, and only the train number of the day can be changed within 2 hours after departure.
3. Passengers who book tickets online can change their tickets online no later than 2 hours before the train departs without taking the tickets. If the ticket has been collected or the departure time is less than 2 hours, you need to go to the railway station to change the ticket.
4. It can only be changed once, and only the travel date and train number can be changed. Information such as departure place, arrival place and passenger name cannot be changed. Round trip tickets and joint tickets cannot be changed.