can I still refund after the train leaves? The latest regulations on train ticket refund in 2018. I believe that many passengers will worry about not knowing how to buy the train after it leaves. Some passengers will ask if they can return the ticket after the train leaves. Generally, they can't return the ticket, unless there are special circumstances, so if they travel, they should be prepared in advance, and don't miss the best time for the train to leave.
Is there any refund after the train leaves
In general, when the train leaves, the ticket cannot be refunded, but can only be changed.
Train ticket refund is handled before departure. Under special circumstances, with the consent of the station master, it can also be handled within 2 hours after departure. Group passengers must go through the formalities 48 hours before driving. If the passenger fails to catch the EMU train, he / she can change to another train number of the day within 2 hours after driving. If there is no train number that can be changed on the day, the ticket will be invalid, and the ticket that can be changed after driving cannot be returned.
If the train ticket purchased online has not yet been exchanged for paper ticket, and 2 hours before departure, the refund formalities can be directly handled online. If the paper tickets have been exchanged or the driving time is less than 2 hours, or the paper tickets purchased at the station or selling place, the refund shall be handled at the railway station before driving. The agency can't go through the refund formalities.
After knowing that the train can't be refunded after leaving, let's take a look at the relevant provisions of the train ticket refund fee.
Relevant regulations on train ticket refund fee
1. If the ticket is more than 48 hours before the departure of the station, 5% of the ticket price will be charged at the time of ticket refund;
2. If more than 24 hours before driving and less than 48 hours before driving, 10% of the fare refund fee will be charged at the time of ticket refund;
3. If less than 24 hours before driving, 20% of the fare will be charged at the time of refund;
4. From June 10, 2015, 5% of the refund fee will be charged for other trains that change the ticket or change the ticket to arrive at the station more than 15 days before the departure within 48 hours to 15 days before the departure.
Remember that the train can't be refunded after leaving, and can only be rescheduled within 2 hours.
Change to station
From June 10, 2015, the railway department launched the "change arrival" service. After the ticket is purchased, the passenger can choose a new destination according to the change of the itinerary, and change the arrival date, train number and seat during the pre-sale period of the ticket. The relevant matters are hereby announced as follows:
1、 At least 48 hours before the original ticket, passengers can choose any train with more than one ticket. If the paper ticket has been obtained, it can be handled at the ticket window designated by the station; if the paper ticket has not been exchanged, it can also be handled at 12306 website.
2、 There is no service charge for handling "change arrival".
3、 'change arrival' is only handled once. Tickets with 'change arrival' already handled will not be changed. This service is not available for tickets, group tickets and all-in-one tickets that have been changed.
4、 When handling "change arrival", if the ticket price of new ticket is higher than the original ticket, the difference shall be supplemented; if the ticket price of new ticket is lower than the original ticket, the difference shall be refunded, and the refund fee shall be charged for the difference part and the current refund fee standard shall be implemented.
5、 When "ticket change" is handled (i.e. arrival unchanged), if the new ticket price is higher than the original ticket, the difference will be charged; if the new ticket price is lower than the original ticket, the difference will be refunded, and the refund fee will be charged for the difference part and the current refund fee standard will be implemented.