4hw.com.cn, vipshop is a shopping platform that many people will choose. But have you ever heard of buying rice cooker and receiving stones? What's the matter?
Ms. Gao, from Lintong District, Xi'an, said that she had recently met with something that was enough to make her "destroy Three Outlooks": when placing an order, it was clearly an electric rice cooker. After receiving the express delivery, she opened it to see that it was a brick and a stone.
Ms. Gao said that at that time, the whole family was shocked. "The first time I met such a situation, I contacted customer service quickly. Customer service said that it would reply to me within 48 hours, and that after verification, it would be refunded, but the final reply was no refund. So many days passed, there was no reply. '
On May 10, the reporter of China business daily saw the picture taken by Ms. Gao after receiving the express delivery. According to the screenshot of the order provided by Ms. Gao, the order was placed on April 18, with a total price of 745.8 yuan. According to the screenshot of the waybill, the reporter of China business daily saw that the logistics company is BC Guangdong feiyuan express. According to the logistics call on the screenshot, the operator said that the company is checking this matter. It needs to check from the place where the goods are delivered, one transfer station to one transfer station to see whether the problem is in the delivery warehouse or the logistics company.
Mr. Dong, the courier who delivered the express on the same day, said that he knew about it. He said: 'we don't have the right to open the customer's express, unless we open the case in person for inspection, so I don't know what happened. '