With the continuous development of science and technology, many young people like to buy train tickets online, which reduces the probability of queuing and can also buy their favorite train tickets. How can I change or refund the tickets if I buy inappropriate train tickets online?
First of all, listen to the relevant person in charge of the railway department to interpret the online ticket change and refund:
After the online booking is successful and before the paper ticket is picked up, if the ticket is to be refunded or changed, the passenger can still operate on 12306.cn website, but not later than 2 hours before driving, or directly go to the ticket window of the station to handle the change and refund procedures. If you have already got the paper ticket, you can only go through the ticket change and refund procedures at the station.
When the ticket price of the new ticket is higher than the original ticket and the difference of the ticket price needs to be supplemented, the bank card used in the purchase or other bank cards with online banking function shall be used to pay the full amount of the new ticket, and the original ticket shall be returned to the original bank card according to the regulations of the issuing bank.
If the fare of the new ticket is lower than the original ticket after refund or endorsement, the refund shall be made according to the regulations of the issuing bank.
In addition, after handling the refund procedures on 12306.cn website, if the reimbursement voucher of the refund fee is required, the original valid ID used in the purchase of the ticket shall be obtained at the refund window of the station within 10 days (including that day) from the date of handling the refund.
The detailed operation of the editor is as follows:
1. How to change online train tickets:
(1) find your order first, and then choose the lowest change
(2) then it will return to the column of ticket purchase query just now, select the date and train number to change the ticket. If there is a change in the amount of the changed seats, you need to enter the payment page. During the operation, first return the money to you, and then charge again. For example, if my ticket money changes from 630 to 710, then I will not charge you 80, but 630 first, and then 710. The returned money will be returned to your card the next working day.
2. Online booking of train ticket refund
You can click the refund directly after the order. It should be noted that EMU and HSR can only be changed once. If you want to return the ticket after the change, you can only handle it before driving.
3. After the ticket is issued, the ticket refund and ticket change must be handled at the window of the station. If the ticket refund or ticket change (involving ticket price change), it also needs to be handled at the window with POS machine. The ticket change window with POS machine in Beijing south station is No. 36, on the second floor. So it's the most convenient not to issue tickets and change tickets online, especially when the number of tickets is tight, you have a greater chance of getting tickets.