What happened to the flight delay requiring kneeling? Just today (May 28), a video of 'passengers kneeling down to apologize for plane delay' attracted attention. The reporter learned from the brand public relations department of Western Airlines that on the evening of May 25, the first flight was delayed for more than 7 hours due to weather, and the passengers were excited. The airline said, 'I hope everyone can transpose and understand each other.' Next, the flight delay requires kneeling to understand the details from beginning to end.
Some netizens broke the news that a man at Zhengzhou Xinzheng airport was dissatisfied with the flight delay and asked the staff to kneel down and apologize.
The video shows that many people gathered in front of the airport counter. A man in striped clothes said to the airport personnel, 'kneel down and apologize to us.' Then came the voice: 'I'm a staff member. I do my duty, but you don't have to insult me and let me kneel down.' The man in striped clothes said that because the staff belong to the company, they should apologize to them on behalf of the company, 'kneeling down is sincere.'
The reporter learned from the brand public relations department of Western Airlines that the passengers involved took flight pn6382 on May 25. The flight flew from Zhengzhou to Guangzhou. It was planned to take off at 19:30. In fact, it took off at about 3:00 the next day, which was delayed for more than 7 hours. Due to the long delay of the flight, the passengers were excited and had some extreme words. The staff said that they were able to understand the passenger's mood, and other passengers had no aggressive behavior. 'I hope everyone can think in another position and understand each other.'
In addition, the Beijing News reporter called the customer service department of Western Airlines. The customer service staff said that the flight delay was due to the weather.
The Airport Public Security Bureau of Henan Provincial Public Security Department said that after verification, it did not receive the relevant alarm.