Booking conditions of group tickets for Spring Festival 2017
Booking conditions: enterprises employing no less than 30 employees and 5 or more migrant workers can book tickets by themselves.
Ticket booking requirements: declare no less than 5 tickets of the same date, departure station and arrival station
Booking process of train group tickets for Spring Festival 2017
The first step is to apply for registration and obtain a certificate. Bookers (including enterprises or individuals, the same below) carry relevant information to local group ticket application window to apply for group ticket of migrant workers, and sign relevant commitment agreement. Upon completion of qualification examination, the station shall handle the authorization certificate for the subscriber.
The second step is to declare online and input information. According to the user name, password and other information provided by the station, the group ticket subscribers log in 12306 online acceptance channel to buy group tickets. According to the time, train number and arrival of the group ticket declaration plan published by the railway department, they submit the booking plan within the specified time, and truthfully enter the effective ID card information of the passengers. One piece of ID information can only be entered once.
The third step is to check the ticket allocation and publish it online. The railway department matches the group plan declared by the group ticket subscribers according to the transportation capacity, completes the acceptance plan of the order, and publishes the ticket booking information on the Internet.
The fourth step is information review, confirmation and submission. According to the order acceptance plan published on the Internet by the railway department, after the approval of the ticket information (travel date, train number, departure and arrival station, number of tickets, seat type and passenger identity), the ticket shall be confirmed and submitted on the Internet according to the specified date. If the ticket is not confirmed and submitted on the Internet within the specified time, the acceptance plan will be deemed to be automatically cancelled, and the railway department will no longer cash the ticket amount.
The fifth step is to cash the ticket amount and make the ticket. The railway department shall instruct the ticket system to arrange the plan and cash the ticket amount according to the confirmation order information submitted by the ticket ordering group. After the internet ticket is cashed, the subscriber shall, within the specified time, handle the ticket collection formalities at the designated place with the original and copy of the qualification certificate, the original and copy of the subscriber's ID card, and the serial number of the 12306 group ticket. Online payment is not supported temporarily.
How many days can I book a train group ticket and how can I get it?
When booking tickets outside the pre-sale period, passengers can book tickets from 15 to 30 days before the date of taking the train (including that day, the same below). After the ticket is booked successfully, passengers need to pick up tickets at the designated selling point window from 8:00 to 17:00 on the 13th day before the date of taking the train.
When booking tickets within the pre-sale period, passengers can book tickets within 12 days. After the booking is successful, passengers need to pick up tickets at the ticket window of the designated point of sale from 8:00 to 17:00 on the designated day of pick-up replied by the system.
How to deal with group ticket refund?
The group tickets for migrant workers sold are printed with the word "group". Ticket refunds must be handled more than 48 hours before driving in accordance with the passenger regulations. If the online payment is successful, the ticket change shall be handled at the station window before the paper ticket is exchanged.