Sihai network

Can the deposit of double 11 be refunded

4hw.com.cn: 2018 double 11 is coming. In order to grab orders in advance, many businesses have launched pre-sale activities. After clicking the pre-sale deposit on the product page, they wait for the delivery after the payment on the day of double 11. Do you know the rules of this year's double 11 pre-sale? Can the pre-sale deposit be refunded? Let's have a look!

Can double ten be refunded

Deposit can not be returned directly, if you want to return the deposit, you have to pay in full, and then apply for return. Then the deposit will be refunded to you. Or contact the merchant to open a refund window.

Double 11 pre-sale goods, pre-sale rules do not support refund deposit processing. If you have not paid the balance, you can contact the seller for negotiation. If you reach a consensus with the seller, you can apply for refund through the refund portal provided by the seller. The refund amount is your deposit amount, and the system will automatically agree with your application. If the merchant does not agree, tmall will not be able to support you to refund the deposit.

If the deposit has been paid to the merchant, the transaction will be closed. Sorry, advance order does not support deposit refund. Please contact the business as soon as possible. If the merchant agrees, you can negotiate with Alipay under the line of negotiation. If the merchant does not agree, Tmall can not support your refund.

How long is the pre-sale time of 2018 double 11?

Pre sale activities: October 21, 2018 00:00-november 10, 2018 22:00:00

Deposit payment: October 21, 2018 00:00-november 10, 2018 22:00:00

Balance payment: November 11, 2018 01:00:00-november 11, 2018 23:59:59

What are the activities of tmall double 11 in 2018?

The rhythm of the official double 11 activities in 2018 is as follows:

Warm up: November 1 00:00-november 10 23:59:59

Official activities: November 11 00:00-november 11 23:59:59

Good news, 2018 double 11 pre-sale will start on the 21st, pre-sale venue 1000 yuan coupons limited grab! Double 11 pre-sale entrance address has been released, friends in need in advance collection plus shopping cart!

What are the pre-sale rules of double 11 in 2018?

1. It must be the merchant who has passed the audition

2. Top quality businesses in comprehensive ranking

3. 2018 double 11 pre-sale goods do not need to be new products

5. The same product does not support the registration of pre-sale and formal Taobao activities at the same time, but if there is a demand after the pre-sale activity, it can be declared as a formal activity product under the condition of meeting the rules of formal activity product. However, the price of official activities shall not be lower than that of official pre-sale activities.

6. Pre sales are not included in the main search

7. The same Taobao product does not support the registration of pre-sale and formal activities at the same time. The product needs to meet the pre-sale requirements.

8. Businesses who are already in the double 11 happy general mobilization can not sign up for the double 11 pre-sale activities.

9. Normal sales are not allowed during the warm-up period. Sales can only be started after the pre-sale activity officially starts.

10. The pre-sale price is not included in the historical lowest price.