'why don't you wash the bed sheets in a five-star hotel?' because 'small bed sheets' are behind' big costs'. Before the news exposed that many five-star hotels are reluctant to clean the bed sheets after the guests check in. What's the matter? It turns out that the cost behind washing the bed sheets is too high!
Recently, the reporter of "daily economic news" launched an investigation on this. Some people in the industry calculated an account for the reporter: Huazhu group, the net profit of each room is 11.91 yuan per day. If you wash a room of "linen", 8 yuan will be lost.
However, the key to the problem is that there is a bigger thing to be solved besides the bed sheets and costs, that is, how to protect the health and interests of consumers?
Hotels face cost pressure
Bed sheet 1.5 yuan, quilt cover 2.6 yuan, pillow cover 0.6 yuan, bath towel 1 yuan, facial towel 0.5 yuan, pad 5 Yuan & hellip; & hellip; this is the price situation that the reporter of "daily economic news" learned from the cloth and grass washing statement of a hotel in Foshan.
The so-called 'cloth and grass' refers to the general term of bedding, towel, tablecloth, curtain, chair cover, carpet and other textile products used in the service industries such as hotels, catering, beauty salons, etc., and the mattress refers to the thin pad on the mattress. In fact, unless there is a significant stain, the hotel will not basically clean the pads. Therefore, the price of a complete set of cloth and grass washing in the hotel is only 6.2 yuan after removing the pad.
However, Zhao Huanyan, chief knowledge officer and senior economist of Huamei hotel consulting agency, told the daily economic news that for medium and low-end hotels such as fast economy hotels, the cost of washing accounts for a large proportion of the cost, second only to rental cost, labor wage and energy consumption.
He calculated an account with the reporter. In the second quarter of 2017, the net profit of Huazhu group, which owns many famous hotels such as Hanting, all season and ibis, was 390 million yuan. The total number of guest rooms was 359500. Based on 92 days in a quarter, the average net profit of each guest room in the group level was 11.91 yuan per day. Compared with that, the cost of cloth and grass washing was about 8 yuan. 'I note the group level, which is different from the specific hotel, but it can explain the problem. 'said Zhao Huanyan.
The reporter learned that the general high-end hotels will set their own laundry, but labor is also the first cost, and in the case of unstable occupancy rate, they are facing greater cost pressure, so now more high-end hotels are outsourcing the linen washing business.
The above-mentioned person in charge of the hotel who provides the unit price of linen washing told the reporter of daily economic news that the hotel revenue mainly depends on the average room price and rental rate, and these two data are generally in inverse proportion to each other. The higher the hotel price is, the lower the rental rate will be. Therefore, in order to obtain the maximum revenue, a reasonable hotel price must be formulated. However, in recent years, the rental rate of the hotel is relatively low, and the cost of rent, labor and other costs are fixed, so it is faced with certain cost pressure. '
Disordered competition in linen washing industry
According to Ruili washing (830907, OC), the first new third board listed company in the domestic washing industry, in the 2017 half year report, at present, China's public textile washing industry is in the stage of development, mainly small and medium-sized enterprises, with fierce competition. With the continuous development of the washing industry market, and the low entry threshold of the washing industry, many enterprises will enter the market and expand their business, and they all adopt low price competition strategy, which brings disordered competition pressure to the industry.
Shi Jianrong, Secretary General of Guangdong washing and dyeing industry association, told the daily economic news that due to the low price of cloth and grass washing and the soaring cost of environmental protection and human resources, the more formal the washing plant is facing, the greater the cost pressure, which has resulted in some small factories adopting irregular methods and processes for cleaning in order to obtain profits. For example, at least three methods and processes should have been adopted Rinse once or twice, or use the unqualified cleaning formula developed by ourselves to clean, or even use no washing, clean drying, clean scalding to wash.
"As the environmental protection supervision becomes stricter, some small factories fail to meet the environmental protection standards and can only be eliminated, or start work at night, especially in Beijing and other places, so the supply of cloth and washing services in the whole industry is relatively tight. 'according to Shi Jianrong, this is one of the reasons why the hotel doesn't change the bed sheets.
At the end of last year, Guangdong Province issued the first group standard of "qualification requirements for commercial linen washing", which requires that commercial linen washing enterprises should hold business license and at least hold business license and environmental protection license for business operation. The processing technology requirements include the use of qualified and qualified product materials for processing; it is prohibited to use strong acid and alkali, which are harmful to human body, to clean cloth and grass; it is not allowed to use the materials that are prohibited by the state and local governments such as environmental pollution; the washing of cloth and grass is carried out according to the basic process of main washing, rinsing and post-treatment; cloth and grass for different purposes (such as Room linen and catering linen) must be distinguished from washing, etc.
Shi Jianrong said that to solve the quality problem, on the one hand, it is necessary to guide regular enterprises to operate in accordance with the law and in good faith; on the other hand, it is necessary to include enterprises that operate in violation of regulations into the scope of regulation, and to seal up "black factories" that operate in violation of laws and disrupt the market order for a long time.