Sihai network

What are the requirements for riders in the implementation of the new takeout regulations of meituan

For many office workers now, many people like to order lunch or have afternoon tea, so many people will choose meituan takeout to order. Recently, meituan takeout new rules have been officially introduced. Let's take a look with small editors of sihai.com!

On August 5, the group standard (T / ccpitc-sc007-2017) of delivery service specification (hereinafter referred to as the specification) was released in Beijing. The specification was jointly drafted by CCPIT commercial branch and delivery platform, and will be officially implemented on September 1. The main contents include that the delivery agency shall have the qualification of enterprise legal person, and have fixed office space and large-scale distribution team; the merchant shall confirm the order within 10 minutes after the consumer places the order, and the delivery clerk shall receive the order within 5 minutes after the delivery of the delivery service information technology platform, and the delivery clerk shall not enter the consumer's home; the delivery clerk shall be at least 18 years old; the delivery clerk is prohibited Stop tipping, etc.

However, according to Chengdu's takeout brother, these new rules are no different from his usual behavior norms. 'that's what we usually do. Some experts believe that the speed and service of takeout should not be over worried at present, and health issues are the focus of enterprises and regulators.

Chengdu take away boy: I won't come in even if the guests ask me

Under the new rules, what's the response of the takeout platform? The reporter contacted the person in charge of the takeout platform "hungry", and got the reply: "the specification" was issued by a takeout platform jointly with the Council for the promotion of international trade. It's the group standard formulated by the market enterprises, it's the enterprise behavior, not the government mandatory standard. However, from the point of view of the distribution standard of hungry platform, it is basically consistent with this group standard. As for take out tips, 'our delivery specification states that riders are not allowed to charge users any extra fees in private. But if the user wants to thank the rider, we will not punish him. '

A Chengdu delivery brother told reporters that he had not heard of the new rules before, but it was not much different from his usual norms. 'even if the guests ask, I will not enter the room according to the requirements of the platform. As for tipping, it is strictly prohibited. If consumers are really satisfied with my service, I generally suggest that they give me some good comments. '

'in fact, I see that the take out kids are basically made according to this standard, and I haven't met the take out kids who ask for tips. 'the post-90s girl, Xiaomao, said that although she had never met the situation when the delivery boy came in, she had concerns. 'a friend of mine doesn't order takeout except his boyfriend. He's afraid it's not safe to open the door to strangers. As a girl, we still hope that the takeout platform is strict enough for the takeout boy. '

In response, the person in charge said that there would be real names on the platform riders' lines, and the identity card information would be backed up on a regular basis. "We are now implementing & lsquo; one person, one car, one license and one code & rsquo; across the country to facilitate reporting. '

Expert: health issues should be the focus of attention at present

However, in the view of industry experts, take out food hygiene should be the focus of attention at present.

Lu ZHENWANG, CEO of Shanghai Wanqing Business Consulting Co., Ltd., told reporters that since Baidu takeout was merged into hungry, the takeout market has formed a tit for tat pattern between hungry and meituan takeout. "In this state, the two platforms are bound to make great efforts to compete in the delivery speed and service, so most of the specifications introduced now are not of great significance. In the future, the value of constraints will be highlighted after the formation of a platform dominated situation. '

But on the other hand, he thinks the food hygiene problem of take out should be paid attention to now. In fact, the regulations of the code also stipulate that the distribution boxes should be cleaned and disinfected every day and replaced regularly. 'relevant regulatory platforms should conduct regular spot check on food sold to the outside world, and specific punishment measures should be taken for those that do not meet the regulations. The reporter learned that at present, the State Food and drug administration is preparing the supervision and administration measures for online ordering, and relevant contents have appeared in its draft for comments, such as the delivery personnel should maintain personal hygiene, use safe and harmless distribution containers, and keep the containers clean.