Son ah, in daily life, there are often passengers who can't leave when they buy a ticket. They need to cancel the ticket. If they don't know how to charge for the refund, what are the standards? Generally speaking, how much is the service charge for the refund?
1. If the passenger requests a refund 24 hours before the scheduled departure time of the flight, 5% of the original fare will be charged.
2. Within 24 hours after the scheduled departure time of the flight and 2 hours before the scheduled departure time of the flight, the passenger shall ask for a refund, and shall be charged 10% of the original fare.
3. If the passenger requests a refund within 2 hours of the scheduled departure time, 20% of the original fare will be charged.
4. If a passenger requests a refund after the scheduled departure time of the flight, he / she will be charged 50% of the original payment for the refund.
5. If the passenger holding the irregular ticket requests to refund the ticket, 5% of the original fare will be charged.
6. If the passenger who holds Liancheng or return ticket requests for refund, it shall be handled according to the above provisions according to the time of refund and departure time of each segment.
7. If all the tickets are not used, the refund fee charged according to the refund regulations shall be deducted from the original payment, and the balance shall be returned to the passenger.
8. If part of the ticket has been used, the fare of the used segment shall be deducted from the total original payment, and the balance shall be returned to the passenger after the refund fee of the unused segment is collected according to the refund provisions.
9. Unless otherwise specified, the refund fee shall be charged according to the provisions of voluntary refund.
10. For the disabled revolutionary soldiers who ask for ticket refund, 20% of the original fare shall be charged before the flight departure time; 50% of the original fare shall be charged after the flight departure time.
11. Passengers who buy 10% baby tickets need to refund their tickets without any refund fee.