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How to deal with ATM machine being swallowed

4hw.com.cn: we often deposit and withdraw money at self-service ATMs, but the phenomenon of swallowing cards due to machine failure or personal negligence also occurs occasionally. Although the withdrawal has been operated but the money has not been disbursed, what about swallowing cards when handling business at ATMs?

What risks should be paid attention to when depositing, withdrawing and transferring money at ATM

1、 Try to avoid a single person late at night for large cash transactions;

2. Pay attention to the surrounding conditions at any time. If someone intentionally approaches or causes trouble to distract himself, keep a certain distance from him. Lock the door of the protective bin when using the machine with the protective bin;

3. Don't deposit or transfer money to strangers;

4. Do not obey the announcement (notice) pasted next to self-service machines and tools for business operation;

5. During the transaction, observe whether foreign matters are installed on the implement and effectively block the keyboard by hand when entering the password.

What to do if the card is swallowed when handling business at ATM

1. Dial the bank customer service number on the screen

In case of ATM card swallowing, it is better to stay in place and wait to see if there is a card swallowing slip. If there is, keep the card swallowing slip.

If half of the deposit or withdrawal is made, you can call the bank customer service number on the ATM screen for consultation.

2. Go to the bank outlet to get the card in time

In case of swallowing card, take ID card and swallowing card slip (may not be available) within 3 days and go to the Bank branch of ATM to handle the card collection formalities. As soon as possible, if no one gets the card within the time limit, the bank outlet will send the card to the head office, which may cut the card.

3. It is better to change the bank card password when taking out the swallowed card

For the sake of account security, it is necessary to change the bank card password after the card is collected.

How to deal with ATM withdrawal without cash dispensing

Whether it is a bank card or another bank card, first check whether there is any change in the deposit balance. If there is any change, immediately call the national customer service hotline of the bank affiliated to the ATM for feedback, or ask the customer service personnel about the organization and detailed address of the Management Branch under the ATM, bring the card, bank card and ID card from the ATM to the branch under the ATM which has not yet disbursed the money, and the bank will handle it for you after verification.