Sihai network

Is 400 a free call

General enterprises and manufacturers are 400 after-sales calls, then we call 400 charges? Do you charge for long distance? What's the charge for the 400 phone? What if I want to call the company for 400? Let's get to know about these problems!

Is 400 phone free? 400 toll free is not free. 400 phone is the phone business of the main and the called to share the payment. The caller pays for the city call and the called for the long-distance call. As long as 400 toll free calls are made nationwide, the caller will pay for the local call. This also effectively avoids malicious calls.

400 is the call paid by the called party, but only the part of long-distance call fee is paid. The calling party still needs to pay the part of city call fee, while 800 is fully paid by the called party, including both long-distance call fee and city call fee.

The traditional 800 toll free phone is the real toll free phone, but it can only be dialed by fixed line telephone. The current 400 toll free phone is an upgrade of the previous 800 toll free phone. With the increase of mobile phone users' dialing, it also increases the potential 450 million customers.

400 telephones are divided into 4006 (China Unicom), 4007 (China Mobile former China Railcom), 4008 (China Telecom), 4001 (China Mobile new signal section), 4000 (China Unicom new signal section), 4009 (China Telecom New signal section).

400 telephone is a virtual telephone switchboard designed for enterprises and institutions with unified number nationwide. All calls to 400 switchboard number are transferred to preset fixed telephone, mobile phone or call center line. The 400 switchboard is only responsible for handling incoming calls, not outgoing calls. The call fee is shared by the enterprise and the user who dials 400 calls, and the caller only pays the local city call fee. The 400 hotline embodies the service consciousness of the enterprise and is a symbol of reputation and strength.

400 phone advantage:

First, the most important point of 400 telephone is to establish a good image for the enterprise;

Second, the 400 telephone of the enterprise will not be busy, which avoids the problem of busy business telephone before;

Third, the method of sharing payment between the calling and the called effectively prevents malicious calls (800 number calls are free of charge);

Fourth, self-service management, convenient and fast, low cost, number life-long carry, no need to change the number.

400 telephone procedures:

First: first, find a company with good service and qualification. It's better to be a first-class agent. In this way, the charge of 400 phone will be cheaper and more reassuring.

Second: choose a 400 number. It's better to enter the company's number selection platform for selection. In this way, the number selected is more available.

Third: submit the corresponding documents (copies of business license and ID card of the handler) in electronic form or by fax.

Fourth: delivery of the corresponding fees (banks, Alipay form will do).

Fifth: wait for opening (generally, it can be opened within half a working day, or it may take a little longer to audit, and it can be opened within three working days at most).