4hw.com.cn: Zhigao air conditioner is still a well-known brand in China. I believe many people have bought Zhigao air conditioner. However, if there is a failure in the use of the air conditioner, how to repair it during the warranty period can't be clearly remembered? How long is the warranty period of Zhigao air conditioner? The following provides you with a detailed warranty policy.
What is the warranty period of Zhigao air conditioner
The whole Zhigao air conditioner is guaranteed for 6 years, and the compressor is also guaranteed for 6 years. The specific warranty policies are as follows:
Household air conditioner
1. For Zhigao household air conditioner purchased before January 1, 2001, the warranty period of the whole machine is one year, and that of compressor, fan motor, temperature controller and other key parts is three years.
2. For the Zhigao household air conditioner purchased in the specified store on or after January 1, 2001, the warranty period of the whole machine is 3 years, and that of the compressor is 6 years.
3. For Zhigao household air conditioner purchased on or after September 1, 2002, the whole machine is guaranteed to be repaired for 3 years, the compressor is guaranteed to be repaired for 6 years, the spare parts are replaced free of charge for life, and the maintenance of air conditioner outside the warranty period only charges for labor.
4. The warranty period of Zhigao household air conditioner purchased on or after September 1, 2008 is 6 years, and the warranty period of compressor is 6 years. The spare parts can be replaced free of charge for life. The maintenance beyond the warranty period only charges for manual maintenance.
Tea air conditioner
The whole machine of tea air conditioner is guaranteed for 1 year, and the compressor can be guaranteed for 3 years.
Commercial air conditioning
The maintenance policy of Zhigao commercial air conditioner purchased before November 1, 2008 is as follows:
Serial No. product series complete compressor 1 air duct machine (ultra thin, low, medium and high static pressure), ceiling machine, pedestal crane, intelligent frequency conversion multi connected, CMD intelligent multi connected, air-cooled (hot) water (module) machine, air-cooled hanging (vertical) cabinet machine, split water source heat pump, water-cooled cabinet machine, air source heat pump water heater 1 year 3 years 2 screw type water-cooled cold water, ground source heat pump unit 1 year 18 months 3 Cold water end 1 year 18 months 4 special customized products and Zhigao non-standard products 1 year 18 months
The warranty policy of commercial ceiling and air duct fan purchased after November 1, 2008 is as follows:
No. product series complete compressor 1 ceiling machine 8 years 8 years 2 air duct machine (ultra thin, low, medium and high static pressure) 3 years 6 years
Zhigao air conditioner warranty detailed policy
1. Air conditioning services in foreign regions (including Hong Kong, Macao and Taiwan) are not within the scope of domestic customer service system services.
2. The warranty period of the remote control is the same as that of the whole machine, but if the remote control is damaged artificially, it is not included in the warranty.
3. Cleaning and maintenance are not quality problems of air-conditioning products, all of which need to be charged according to cleaning and maintenance costs.
4. As long as you provide the warranty card and purchase invoice, you can enjoy the air conditioner repair service.
5. Spare parts can be replaced free of charge for life.
Many people have bought Zhigao air conditioner, but when there is a problem with the air conditioner that needs to be repaired, they can't remember the warranty time. Here is a detailed warranty policy for you.
Quality commitment recall system guarantee
Out of confidence in the world's quality, we irregularly implement the "quality recall system" for mainstream new products (specified styles) within three months from the date of purchase. If there is any non-human quality problem, as long as the corresponding recall card is filled in, the company will recall and replace the new air conditioner for free.
Instructions for free replacement of spare parts for life
1. 'parts'
"Spare parts" refers to indoor and outdoor fan motor, synchronous motor, electric control board and its components, capacitor, thermostat, heat exchanger and its pipeline components, terminal blocks, internal and external fan wheels, auxiliary heater. Those not included in the scope of "spare parts" include compressor (which is a core part), appearance plastic parts, sheet metal parts (which is a natural aging part), connecting pipe of internal and external machine, remote control, mounting bracket (which is an air conditioning accessory), etc.
2, 'life long'
'lifetime' refers to 10 years of safe service life of household appliances stipulated by the state, and no free replacement will be carried out for more than 10 years.
3. 'free replacement'
"Free replacement" means that the material fee and labor fee are all exempted within the 6-year warranty period, but if the service time exceeds the 6-year warranty period, although the spare parts fee is exempted, the labor service fee is charged.