4hw.com.cn: 'boycott of discrimination against Chinese by Balenciaga' became a hot topic on the Chinese Internet on the 26th, because of a fight at the counter of Balenciaga, a fashion brand in Paris spring department store, a famous French shopping mall, which was suspected of insulting and discriminating against Chinese people. Paris spring and Balencia both apologized for the incident on Sina Weibo Wednesday.
According to netizens, Balencia sold new shoes that day, and many people lined up at the scene. A Chinese aunt was pushed by a foreigner when she was in line for shopping when she tried to stop her. Chinese aunt's son rushed to the theory and was beaten by a group of foreigners. Finally the queue jumper bought the shoes, and the Chinese aunt was asked to leave.
After the conflict, 'French security only controls the Chinese' and 'the Balencia counter insults the Chinese who are standing in line and asks them to get out', the source said. Many netizens told the same story on Weibo, and there was a fight video as evidence, but the 'Chinese aunt' in the incident didn't show up.
After the incident, many people commented and questioned on instagram, a social networking site in Paris spring. Later, Paris spring issued an 'apology' under the comment area, saying, 'we are sorry that two customers had a row this morning in the line-up of new product launches, and we quickly took measures to keep both sides calm. We're also learning what's going on. "This vague explanation made Chinese netizens more angry. Many people questioned Paris spring's insincerity.
Paris spring said in an official account on Sina Weibo Sunday: 'we are extremely sorry and sorry for the incident happened in spring department store yesterday', 'we express our sincere apologies to the two Chinese customers involved in the incident, all the involved customers present, and all the affected guangdahua groups!' said Balencia's Weibo: 'we reiterate and will ensure that we always Chengping's equal and respectful attitude is open to every customer '.
Global Times reporters in France came to Paris on the 26th of spring, the head of its public relations department refused the reporter's interview request, saying that the incident is still under investigation and needs email communication, and will finally give a formal statement.
A woman in charge of the counter of the Balencia family told the global times, "yesterday's incident was a small thing". In the process of queuing, it seemed that someone had a conflict because of the problem of queue jumping. The security guard of the shopping mall dealt with it at the first time. The way to deal with it was to open up the two sides of the conflict, and there was absolutely no 'beating Chinese guests'. She said that the people of Balencia brand will not say anything that discriminates against or insults the Chinese. "90% of our customers are Asian, insulting them is absolutely not in line with our business logic. '
The woman in charge said that she didn't know the context of yesterday's conflict, but because there were so many people in line, the brand asked everyone to fill in the form in advance and write down what to buy and how many to buy. After the conflict, the brand immediately stopped the sales on that day. The guests who didn't fill in the form were invited to leave. They were only sold to the guests who filled in the form. There was no case of driving away the Chinese guests. 'we really don't treat Chinese guests like that'. Sales staff from the nearby brand counter also told the global times that she knew there was a conflict yesterday, but it soon subsided, and expressed surprise at the level of attention the incident caused on China's Internet.