How to complain about the delayed delivery of tmall in 2018
4hw.com.cn: as our friends who often visit tmall's supermarket know, tmall's supermarket has the services of daily, next day and regular delivery. If tmall doesn't deliver it according to the specified time, users can complain. How can tmall complain about the delay of next day? Let's look at the process.
What is the complaint process of tmall next day?
Tmall's next day service refers to the service that the buyer promises to provide to the buyer before 23:59:59 of the next day when the buyer purchases the next day's goods and the purchase behavior meets the service performance standard.
Rookie alliance, said to arrive, if not, users can call complaints or online complaints.
Tmall complaints hotline: 400-900-5656, 9:30-20:00 Monday Sunday. In addition to calling to complain about tmall next day, you can also complain through the following methods:
Complaint path of tmall next day: click "view logistics" in "my Taobao" - "purchased baby" on the computer side, and click "logistics complaint" in "logistics details" (similar to view path on the wireless side).