How to refund Taobao group
4hw.com.cn: in recent years, the activities of e-commerce groups are very popular. Recently, Taobao has also launched the group business, which many friends are not familiar with. How can Taobao group refund? Let's take a look at the refund process of Taobao group.
How to refund Taobao group?
The first situation: in the case of unsuccessful group collage, although you have made order payment, Taobao platform does not allow businesses to deliver goods, so at this time you can refund without pressure, and deal with it according to the usual shopping process. Of course, the refund amount is the actual amount you pay.
The second situation: how to apply for a refund in the case of a successful group. It depends on the delivery process of the merchant. If the merchant has already delivered the goods, at this time, if you want to apply for a refund, you can only wait until you receive the goods and go according to the after-sales process. If before applying for refund, you have communicated with the merchant and have not yet delivered the order, then you can directly apply for refund. Of course, it should also be emphasized here that the refund amount is based on the actual amount paid.
The third situation is that some pre-sale funds are used for group activities. If you participate in the group activities and wait until the group purchase payment is successful, the advance deposit will not be refunded when you apply for refund. For example, if the total value of the goods is 89 yuan and 10 yuan is paid in advance to deduct 20 yuan, then the actual amount you pay is 69 yuan. After applying for a refund, the refund amount is 69 yuan.
Finally, let's talk about the refund application for the order of the group, and whether it has any impact on other members. If it is a successful group, it has no impact. If it is still in the group, it has an impact. If you apply for a refund, it means that the number of the group is not enough. You need to continue to wait for new members to order before the group is successful.
The above is how to refund Taobao group. You can understand that there are still three aspects of refund, hoping to help you.